IT Generalist: Systems, Apps & Admin

Gamut Pro Sdn. Bhd.; Johor Bahru; On-site; MYR 60,000 - 72,000; Full time

Job summary

Gamut Pro Sdn. Bhd. in Johor Bahru, Malaysia is seeking an IT generalist to support, administer, and develop IT systems and digital infrastructure. The role blends IT support, server management, application development, and essential office administration.

Fresh graduates are welcome. You will work with Microsoft 365, DNS/Cloudflare, and AI-enabled workflows while contributing proactive solutions and continuous improvement across the IT landscape.

Qualifications

• Degree or above in IT, CS, SE, IS or related field.
• Fresh graduates welcome to apply.
• Knowledge of Microsoft 365 administration, IT troubleshooting, and basic cybersecurity.
• Basic programming knowledge and interest in application development.
• Familiarity with databases, website management, DNS, or Cloudflare is an advantage.
• Interest in AI technologies, automation, and digital solutions.
• Strong problem-solving, communication, and organizational skills.
• Proactive, responsible, independent, and willing to learn.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Provide technical support and troubleshoot hardware, software, network, and email issues.
• Administer Microsoft 365, including user accounts, Outlook, SharePoint, OneDrive, and Teams.
• Manage user access, email tracing, security settings, and system configurations.
• Monitor IT security, system performance, data backup, and recovery procedures.
• Maintain IT documentation and coordinate with external technical support when required.
• Design, develop, and implement applications to improve operational efficiency and workflows.
• Apply programming skills to create flexible, customized solutions and enhance existing systems.
• Manage domain and DNS configurations, including Cloudflare.
• Monitor website, hosting, and server performance, and coordinate troubleshooting with external service providers.
• Set up IT equipment and support employee onboarding and offboarding.
• Identify potential equipment issues and recommend preventive maintenance.
• Coordinate IT purchasing, servicing, repairs, and maintenance with external suppliers.
• Monitor software licences, subscriptions, warranties, and renewals.
• Maintain IT equipment inventory and service records.

Skills

Microsoft 365 admin

IT troubleshooting

Cybersecurity basics

Programming basics

Application development

DNS/Cloudflare

Website management

AI/Automation

Digital solutions

Problem-solving

Communication

Organizational skills

English

Bahasa Malaysia

Education

Degree or above in IT/CS/SE/IS or related field

Job description

Gamut Pro Sdn. Bhd. in Johor Bahru, Malaysia is seeking an IT generalist to support, administer, and develop IT systems and digital infrastructure. The role blends IT support, server management, application development, and essential office administration.

Fresh graduates are welcome. You will work with Microsoft 365, DNS/Cloudflare, and AI-enabled workflows while contributing proactive solutions and continuous improvement across the IT landscape.