IT Executive (Private Company)

Bonia Corporation Berhad; Kuala Lumpur; On-site; MYR 72,000 - 108,000; Full time

Job summary

BONIA, a Malaysia-based lifestyle brand, seeks a Store IT & Systems Specialist to oversee store IT infrastructure, POS systems, and network connectivity for HQ and retail outlets.

You will provide frontline hardware/software support, ensure data synchronization between stores and HQ, manage backups and security, and coordinate with external vendors for upgrades and procurement. Willingness to travel to local outlets may be required.

Qualifications

• Diploma or bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field.
• Minimum 2 to 4 years of hands-on IT support experience, preferably within Retail or FMCG.
• Strong experience with Retail POS hardware/software, inventory systems, and network troubleshooting.
• Familiarity with Windows Server, Active Directory, Office 365 administration, and networking protocols (TCP/IP, DNS, VPN).
• Willingness to travel to local retail outlets and standby support during peak hours/weekends if needed.

Responsibilities

• Oversee store IT infrastructure, POS (Point of Sale) systems, network connectivity, and daily user support for HQ and retail outlets.
• Maintain, support, and troubleshoot retail POS systems, barcode scanners, receipt printers, and cash drawers.
• Manage store and HQ IT infrastructure, including LAN/Wi‑Fi, firewalls, routers, and VPN connectivity.
• Provide frontline technical support (hardware, software, network) to HQ staff and retail outlet personnel.
• Oversee retail inventory management software/ERP systems and ensure data synchronization between stores and HQ.
• Manage data backups, system security, antivirus protection, and user access rights.
• Coordinate with external IT vendors and system service providers for upgrades, maintenance, and hardware procurement.
• Perform regular preventative maintenance on IT equipment and maintain up-to-date IT asset inventory.

Skills

IT Support

POS Systems

Network Troubleshooting

Windows Server

Active Directory

Office 365

Education

Diploma/ Bachelor’s degree in CS/IT/Network Eng.

Job description

This role is for private company, not under Bonia Group of Companies.

Oversee store IT infrastructure, POS (Point of Sale) systems, network connectivity, and daily user
support for HQ and retail outlets.

Maintain, support, and troubleshoot retail POS systems, barcode scanners, receipt printers,
and cash drawers.

Manage store and HQ IT infrastructure, including local network (LAN/Wi-Fi), firewalls, routers,
and VPN connectivity.

Provide front-line technical support (hardware, software, network) to HQ staff and retail outlet
personnel.

Oversee retail inventory management software/ERP systems and ensure smooth data
synchronization between stores and HQ.

Manage data backups, system security, antivirus protection, and user access rights.

Coordinate with external IT vendors and system service providers for system upgrades,
maintenance, and hardware procurement.

Perform regular preventative maintenance on IT equipment and maintain an up-to-date IT
asset inventory.

Requirements & Qualifications:

Diploma or Bachelor's Degree in Computer Science, Information Technology, Network
Engineering, or related field.

Minimum 2 to 4 years of hands-on IT support experience, preferably within the Retail or FMCG
sector.

Strong experience with Retail POS hardware/software, inventory systems, and network
troubleshooting.

Familiarity with Windows Server, Active Directory, Office 365 administration, and networking
protocols (TCP/IP, DNS, VPN).

Willingness to travel to local retail outlets and provide standby support during retail peak
hours/weekends if needed.

Textiles, Clothing & Accessories 101-1,000 employees

Founded in 1974, BONIA is a lifestyle brand that creates both timeless and reimagined classics. With a growing collection of bags, accessories, footwear, watches, eyewear and lifestyle ranges, each creation is crafted to be beloved – and to stand the test of time as a companion for life. With a vision rooted in craftsmanship and individuality, BONIA aims to build collections that inspire self-expression and exploration.

1) The Making Of A Masterpiece - Crystal Venice: https://www.youtube.com/watch?v=3OexQBAWsOo

Founded in 1974, BONIA is a lifestyle brand that creates both timeless and reimagined classics. With a growing collection of bags, accessories, footwear, watches, eyewear and lifestyle ranges, each creation is crafted to be beloved – and to stand the test of time as a companion for life. With a vision rooted in craftsmanship and individuality, BONIA aims to build collections that inspire self-expression and exploration.

1) The Making Of A Masterpiece - Crystal Venice: https://www.youtube.com/watch?v=3OexQBAWsOo