IT Executive

Lean Giap Enterprise Sdn. Bhd.; Penang; On-site; MYR 45,000 - 71,000; Full time

Benefits offered by this job

Medical card

Special allowance

Process Automation opportunities

ERP specialization opportunities

Work Life Balance

Job summary

Toling Corporation (M) Sdn. Bhd. is seeking a proactive IT Executive to lead ERP administration, monitor system performance, and research upgrade paths.

This role also serves as a backup for the IT team and provides agile support for daily IT operations, with opportunities to grow into deeper ERP specialization. Ideal candidates have 1–3 years in ERP administration, familiarity with SAP or Microsoft Dynamics, and strong documentation skills.

Qualifications

• Degree or Diploma in Information Technology, Computer Science, or related field.
• 1–3 years of hands-on ERP system administration experience required.
• Experience with SAP, Microsoft Dynamics or similar ERP platforms.
• Experience in user/access management, troubleshooting, or configuration support.
• Basic SQL/database/reporting knowledge is a plus.

Responsibilities

• Act as primary ERP administrator, ensuring performance, data integrity, and uptime.
• Create/modify/terminate user accounts; manage roles and security profiles.
• Coordinate system updates, backups, and database maintenance.
• Customize dashboards/reports based on user requests using ERP tooling.
• Diagnose ERP issues and train end-users; document requirements and gaps.
• Engage with stakeholders to capture system limitations and business needs.
• Coordinate with external vendors/consultants on discovery, proposals, and follow-ups.
• Evaluate upgrade/improvement paths and prepare management-review summaries.
• Provide coverage for IT operations and offer remote/onsite support as needed.

Skills

ERP Administration

IT Support

Vendor Coordination

Documentation

Analytical Thinking

Education

Degree or Diploma in Information Technology / Computer Science

Tools

SAP ERP

Microsoft Dynamics

SQL

Epicor ERP (nice to have)

Power Automate / PowerShell / Python (basic scripting)

Job description

Toling Corporation (M) Sdn. Bhd., a subsidiary of Lean Giap Group and a joint venture with Itochu Corporation since 1991, is a leading plastics trading company serving over 1,000 customers across Malaysia. We provide high-quality commodity and engineering plastics for industries including medical, automotive, electrical & electronics, and industrial manufacturing.

Driven by innovation and operational excellence, we are committed to delivering reliable solutions while building long-term partnerships with our customers and suppliers.

What We Offer

Work Life Balance

Attractive Benefits ( eg: Medical card, Special allowance)

Growth & Development Opportunities (e.g. Process Automation and Deeper ERP Specialization)

Job Overview

We are seeking a proactive and detail-oriented IT Executive to join our IT team. In this role, your primary responsibility will be serving as our ERP Administrator, with a strong focus on evaluating our current ERP system's performance and researching potential improvement or upgrade paths going forward. Alongside this, you will act as a key backup for our existing IT staff and provide agile support for general IT operations. As you grow into the role, there will be opportunities to expand into process automation and deeper ERP specialization.

Key Responsibilities

1. ERP Administration

Act as the primary administrator for the company's ERP platform, ensuring optimal performance, data integrity, and system uptime.

Create, modify, and terminate user accounts; manage roles, permissions, and security profiles.

Coordinate routine system updates, backups, and database maintenance.

Modify dashboards, trackers, or reports based on user requests, such as adding/adjusting columns, filters, or basic views using the ERP's built-in reporting tools.

Diagnose and resolve ERP-related issues and provide technical guidance or training to end-users across departments.

Engage with department stakeholders to document current system limitations, workflow pain points, and business requirements.

Serve as the primary point of contact for external system vendors/consultants coordinating discovery sessions, documenting proposals, and tracking follow-ups.

Study and document potential upgrade or improvement paths for the ERP system, compiling findings, options, and trade-offs for management review.

Prepare clear, organized summaries of vendor discussions and research findings for management decision-making. Final recommendations are reviewed and approved by management before any commitment is made.

3. IT Continuity & Operations Support

Serve as the primary coverage partner to ensure seamless business operations during team absences or scheduled rotations.

Provide secondary assistance for desktop troubleshooting, network connectivity, and hardware/software setups during high-volume periods.

Flexibly tackle unexpected technical issues, urgent business requests, or minor administrative tasks as they arise.

Key Requirements

Degree or Diploma in Information Technology, Computer Science, or a related field.

1–3 years of hands‑on experience in ERP system administration is required, ideally alongside general IT support experience.

Prior hands‑on experience in ERP system administration, such as SAP, Microsoft Dynamics, or a similar ERP platform. Experience in user/access management, troubleshooting, or configuration support will be considered relevant.

Basic database or reporting skills, such as SQL, would be an advantage.

Basic knowledge and experience in hardware, software, and network troubleshooting.

Comfortable coordinating with external vendors and cross‑functional teams, with strong written documentation skills.

Adaptable, organised, detail‑oriented, and able to effectively manage and transition between a variety of responsibilities.

Nice to Have

Prior experience with Epicor ERP specifically.

Prior exposure to a system migration or implementation project.

Familiarity with basic scripting or automation tools, such as Power Automate, PowerShell, or Python.

A curious and adaptable mindset, with a willingness to take on new challenges as the role develops.

Lean Giap Group of Companies is a leading plastics trading companies for almost four decades and have been delivering on the promise of high-quality products and services. The group is rated Top 3 in Malaysia with more than 40 years in commodity plastic trading and more than 10 years in Engineering Plastic Trading. The group is also the distributors/agents for more than 15 plastics makers worldwide for serving more than 400 active customers in Asia.

The group of success is driven by its dedicated people and its commitment towards responsible operation, excellent execution, innovative technologies application and profitable growth with opportunities ahead.

The vision of the group is to become a leading player in the plastic trading industry that has high growth market across the world.

For more information on career opportunities and company background,

please refer to Company FB | Instagram | Website

Lean Giap FB https://www.facebook.com/leangiapgroup/

Lean Giap Website https://www.leangiap.com/

Perks and benefits Medical Dental Group Hospitalise & Personal Accident insurance, H

What can I earn as an Information Technology Executive