IT Executive

Cengild G.I. Medical Centre; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Job summary

Cengild G.I. Medical Centre is seeking an MIS Support role to perform base‑level IT support within the hospital facility, covering PCs, software, peripherals, databases, and network infrastructure.

The candidate will monitor system health, maintain day‑to‑day operations, and assist with training and testing across HIS environments. The role includes managing software versions, licensing, and participating in annual IT SOP audits, with opportunities to contribute to ad-hoc projects and new CGI

Qualifications

• Basic MIS support and maintenance within the facility.
• Application support including installing and configuring peripherals (printer, MS Office, scanner).
• Basic database support and maintenance; basic IT infrastructure support (server, network).
• Provide Level 1 support for PCs, hardware, software, networks; escalate issues to vendors.

Responsibilities

• Perform periodic system health checks and monitoring.
• Maintain day-to-day hospital facilities and network operations.
• Keep track of software versions and licensing.
• Assist in end user trainings and software testing/troubleshooting for HIS.
• Support yearly IT SOP audits in line with CGI Medical Centre practices.
• Participate in ad-hoc projects and new initiatives from CGI.

Job description

Perform basic MIS support and maintenance within the facility, application support, IT Peripheral & other application support (Installing and configuring printer, Ms Office, scanner, etc.), basic database support and maintenance, basic IT Infra support and maintenance (server, network, etc) and other related tasks

Perform periodic system health check and monitoring.

Maintain the day-to-day operations in the hospital facilities and hospital network.

Provide Level 1 support of PCs, hardware, software problems, networks and etc and to upscale problem issues to respective vendors

Keep track of version upgrade and software licensing.

Assist in conducting end user trainings.

Conduct software testing/troubleshooting and patch rollout activities for the hospital on HIS

Conduct yearly IT SOP audit in compliance with CGI Medical Centre practices.

Involvement in ad-hoc projects, task and new initiations from CGI.

Assist Manager, MIS Support in any other related duties as assigned.