IT Executive

Kokuyo International; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Jora Malaysia is seeking an IT Executive to support the company's daily IT operations and assist users with IT-related matters. This role suits candidates with 1–3 years of IT support experience who enjoy troubleshooting and coordinating with IT vendors to keep day-to-day operations running smoothly.

The position emphasizes hands-on IT support across PCs, software, printers, network and mobile devices, with opportunities to contribute to IT projects and regional HQ operations.

Qualifications

• 1–3 years of IT support experience.
• Diploma or Degree in Information Technology or related field.

Responsibilities

• Provide day-to-day IT support to users, including PCs, software, printers, network and mobile devices.
• Troubleshoot and resolve routine IT issues, or coordinate with vendors and HQ IT team when required.
• Follow up on IT service requests and ensure issues are properly resolved.
• Assist in maintaining IT equipment and related records.
• Assist in IT-related projects and system improvements when required.
• Assist with company activities and administrative support when required.

Skills

IT support

Troubleshooting

Vendor coordination

Communication skills

Independent worker

Education

Diploma or Degree in IT / Computer Science

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for an IT Executive to support the company's daily IT operations and assist users with IT-related matters.

This role is suitable for candidates with 1-3 years of IT support experience who enjoy troubleshooting, working with people and coordinating with IT vendors to keep day-to-day operations running smoothly.

We are looking for an IT Executive to support the company's daily IT operations and assist users with IT-related matters.

This role is suitable for candidates with 1-3 years of IT support experience who enjoy troubleshooting, working with people and coordinating with IT vendors to keep day-to-day operations running smoothly.

Key Responsibilities

• Provide day-to-day IT support to users, including PCs, software, printers, network and mobile devices.

• Troubleshoot and resolve routine IT issues, or coordinate with vendors and HQ IT team when required.

• Follow up on IT service requests and ensure issues are properly resolved.

• Assist in maintaining IT equipment and related records.

• Assist in IT-related projects and system improvements when required.

• Assist with company activities and administrative support when required.

Requirements

• Diploma or Degree in Information Technology, Computer Science or related field.

• 1-3 years of IT support or related working experience.

• Basic knowledge of PC hardware, software, networking and troubleshooting.

• Good communication and coordination skills.

• Able to work independently and manage assigned tasks responsibly.

Why Join Us?

• Stable and supportive working environment.

• Exposure to regional and HQ IT operations.

• Opportunities to broaden your IT knowledge and experience.

• Friendly team culture.