IT Executive

SimoSynergy Sdn Bhd; Selangor; On-site; MYR 39,000 - 61,000; Full time

Job summary

Jora Malaysia is seeking an IT Systems & Security professional to manage daily IT operations, provide user support, and keep our hardware, software, and network running smoothly.

The role involves maintaining IT systems, ensuring data backups, and coordinating with external vendors while supporting manufacturing projects and office needs. Strong problem-solving and communication are essential.

Qualifications

• Diploma or Bachelor’s degree in IT, CS, or IS as stated.
• Minimum 2–3 years of relevant IT experience, preferably in manufacturing.
• Good knowledge of hardware, software, networking, Windows OS, and basic troubleshooting.
• Familiar with Microsoft 365 and common business applications.
• Experience coordinating with external IT vendors and service providers.

Responsibilities

• Manage day-to-day IT operations and provide technical support to employees.
• Install, configure, maintain, and troubleshoot computers, printers, and network devices.
• Manage user accounts, access rights, and email accounts.
• Administer and maintain IT systems, servers, and networks.
• Ensure regular data backups and assist in data recovery when needed.
• Maintain IT asset inventory, licenses, and warranties; coordinate with vendors.

Skills

IT support

Networking

Windows OS

Troubleshooting

Education

Diploma or Bachelor's in IT / CS / IS

Tools

Microsoft 365

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage day-to-day IT operations and provide technical support to employees on hardware, software, network, and system-related issues.

Install, configure, maintain, and troubleshoot computers, laptops, printers, network devices, and other IT equipment.

Manage user accounts, access rights, email accounts, and other IT-related services.

IT Systems & Security

Administer and maintain the Company's IT systems, software applications, servers, and network infrastructure.

Ensure regular backup of important company data and assist in data recovery when required.

Implement and maintain basic IT security measures, including antivirus, access control, password management, and system updates.

Maintain an updated record of IT assets, equipment, software licences, and warranties.

Coordinate with external IT vendors and service providers for maintenance, troubleshooting, and IT-related services.

Evaluate IT equipment, software, and service requirements and provide recommendations to Management.

System Improvement & Support

Provide IT support for company projects, new system implementation, and office/factory expansion.

Perform any other IT-related duties and responsibilities assigned by Management from time to time.

Requirements:-

Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.

Minimum 2–3 years of relevant IT experience, preferably in a manufacturing environment.

Good knowledge of computer hardware, software, networking, Windows operating systems, and basic IT troubleshooting.

Familiar with Microsoft 365, Microsoft Office, and common business applications.

Experience in coordinating with external IT vendors and service providers.

Good problem-solving, communication, and interpersonal skills.

Able to work independently and provide timely support to users.

Strong organizational skills and attention to detail.

Candidates with experience supporting factory/manufacturing operations will have an added advantage.