IT Executive

Aurum Precast Sdn Bhd; Kampung Baru Ulu Choh; On-site; MYR 39,000 - 61,000; Full time

Job summary

Aurum Precast Sdn Bhd invites applications for a motivated Junior IT Specialist to join our IT team in Malaysia.

The successful candidate will have at least one year of IT support experience, strong knowledge of software applications, and proficiency in Microsoft Outlook. You will assist in installing, configuring, and maintaining IT systems, document issues, and help improve user experience.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Minimum of 1 year of experience in IT support or a related role.
• Proficiency in Microsoft Outlook and other Microsoft Office applications.
• Familiarity with various software applications and operating systems.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical support and troubleshooting for software applications and hardware issues.
• Assist in the installation, configuration, and maintenance of IT systems and software.
• Manage and resolve issues related to Microsoft Outlook, including email setup, troubleshooting, and user support.
• Monitor and maintain computer systems and networks to ensure optimal performance.
• Assist in the implementation of IT projects and initiatives.
• Document and track issues, resolutions, and updates in the IT support ticketing system.
• Create and maintain comprehensive documentation for IT processes, procedures, and user guides.
• Collaborate with team members to improve IT processes and user experience.

Skills

Microsoft Outlook

Microsoft Office

Problem-solving

Communication

Teamwork

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Windows OS

IT Support Tools

Job description

We are seeking a motivated and detail-oriented Junior IT Specialist to join our dynamic IT team. The ideal candidate will have at least one year of experience in IT support, with a strong understanding of software applications and proficiency in Microsoft Outlook. This role offers an excellent opportunity to grow your skills and advance your career in a supportive environment.

Key Responsibilities

• Provide technical support and troubleshooting for software applications and hardware issues.
• Assist in the installation, configuration, and maintenance of IT systems and software.
• Manage and resolve issues related to Microsoft Outlook, including email setup, troubleshooting, and user support.
• Monitor and maintain computer systems and networks to ensure optimal performance.
• Assist in the implementation of IT projects and initiatives.
• Document and track issues, resolutions, and updates in the IT support ticketing system.
• Create and maintain comprehensive documentation for IT processes, procedures, and user guides.
• Collaborate with team members to improve IT processes and user experience.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Minimum of 1 year of experience in IT support or a related role.
• Proficiency in Microsoft Outlook and other Microsoft Office applications.
• Familiarity with various software applications and operating systems.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience with network administration and troubleshooting.
• Knowledge of cybersecurity best practices.
• Familiarity with cloud services and virtualization technologies.