IT Engineer (IT Support)

JINJING TECHNOLOGY MALAYSIA SDN. BHD.; Kedah; On-site; MYR 45,000 - 78,000; Full time

Job summary

JINJING TECHNOLOGY MALAYSIA SDN. BHD. seeks an experienced IT Engineer to design, implement, and maintain IT systems and networks for smooth operations in Kedah. You will manage firewalls, routing, switching, LAN/Wi‑Fi, backups, user accounts, and email configuration.

Responsibilities include IT procurement, CCTV and door access system maintenance, and documentation. Collaboration with cross‑functional teams will ensure successful MES integration and ongoing system reliability.

Qualifications

• Degree in IT or equivalent.
• 2–5 years of related IT experience.
• Networking experience is an advantage.
• Chinese-speaking candidates preferred due to stakeholder interactions.

Responsibilities

• Design, implement, and maintain IT systems and networks for smooth operations.
• Manage firewalls, routing, and switching to maximize security.
• Support LAN/Wi‑Fi networks and secure internet access for users.
• Perform data server administration, backups, and email configuration.
• Maintain IT documentation and prepare system status reports.
• Procure IT hardware and liaise with vendors; oversee CCTV and door access systems.
• Collaborate with cross‑functional teams to integrate MES systems.

Skills

Networking

IT support

Firewall management

Backup and restore

Documentation

Education

Degree in IT (Computer Science, Computer Application, Information Technology, Telecom)

Tools

MES integration

CCTV systems

Door access control

Email configuration

Job description

We are seeking an experienced IT Engineer to join our dynamic IT team in the IT/Computer industry. The successful candidate will be responsible for designing, implementing, and maintaining IT systems and networks to ensure smooth operations within the organization.

Job Description:

Manage firewalls, routing and switching to maximize network security.

Internet and Firewall services, secure access to the Internet; LAN wired and Wi-Fi network services, grant access and make sure network resources such as files are available.

Respond promptly to system breakdowns and troubleshoot issues to minimize downtime, while providing technical support to PC users and monitoring for potential misuse or abuse of IT resources.

Carry out data server administration tasks—including network mapping to user terminals—and conduct regular backup and restore operations for data and mail servers.

Create, manage, and maintain user accounts for network logins and email systems, including administering email configuration for internal and external communication and forwarding rules.

Monitoring Printer Consumable and approval for each purchasing of Computer part & accessories.

Collaborate with cross-functional teams to gather requirements and ensure successful integration of MES systems.

Planned, maintain and carry out scheduled housekeeping of all computer user hard disk utilization.

Manage IT procurement processes, including sourcing, evaluating, and liaising with vendors and service providers.

Maintain and troubleshoot CCTV and door access control systems, ensuring accurate configuration, updated user access, regular maintenance, and continuous uptime.

Prepare and maintain comprehensive IT documentation; produce regular reports on system status, incidents, usage, and procurement activities; and manage the master inventory of software, hardware, and user accounts in support of annual audit requirements.

Requirements:

Candidate must possess at least Degree in IT (Computer Science, Computer Application, Information Technology, and Telecommunication) or equivalent.

Preferable Chinese-speaking candidates as the role require candidates to deal with Chinese speaking stakeholders.

At least 2-5 years of working experience in related field.

Experienced in networking is an advantage.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How would you rate your Mandarin language skills?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How many years' experience do you have as an Information Technology Engineer?
• How much notice are you required to give your current employer?
• Do you have technical support experience?

Headquartered in Boshan Zibo, Shandong, China, Jinjing Group was founded in 1904. Jinjing Group is one of the leading glass manufacturers in China today. Jinjing Group has diversified its field which includes development, production, fabrication and operation of glass, soda ash and their derivatives, and marching into new materials industry of solar and energy efficient products.

Jinjing Malaysia was the first manufacturing plant set up by Jinjing Group in oversea. Mainly focus to produce ultra-thin solar glass and ultra-clear glass. These products will be used in automotive, electronics and solar industry.

Headquartered in Boshan Zibo, Shandong, China, Jinjing Group was founded in 1904. Jinjing Group is one of the leading glass manufacturers in China today. Jinjing Group has diversified its field which includes development, production, fabrication and operation of glass, soda ash and their derivatives, and marching into new materials industry of solar and energy efficient products.

Jinjing Malaysia was the first manufacturing plant set up by Jinjing Group in oversea. Mainly focus to produce ultra-thin solar glass and ultra-clear glass. These products will be used in automotive, electronics and solar industry.

What can I earn as an IT Support Engineer