IT Engineer

Rosemallow Technologies Pvt Ltd; Pekan Tanjung Sepat; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

Rosemallow Technologies Pvt Ltd is seeking a proactive technical support professional to assist End User Computing products during deployment and parts replacement. The role involves on-site or remote assistance via phone or email and emphasizes customer service excellence.

Responsibilities include maintaining computer networks, PCs/notebooks, printers and peripherals, and identifying areas for improvement.

Responsabilidades

• Provide technical and application support to End User Computing products on deployment and parts replacement
• Knowledge in maintenance services of computer network, PCs/notebooks, printers and peripherals
• Offering technical support on-site or via phone or email
• Directing and manage all operational aspects, including customer service, human resources and administration
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities

Descripción del empleo

Provide technical and application support to End User Computing products on deployment and parts replacement

Knowledge in maintenance services of computer network, PCs/notebooks, printers and peripherals

Offering technical support on-site or via phone or email

Directing and manage all operational aspects, including customer service, human resources and administration

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities