Campus IT Support Engineer for Moodle & AV

Xiamen University Malaysia; Malaysia; On-site; MYR 30,000 - 50,000; Full time

Job summary

Xiamen University Malaysia is seeking an IT Office support professional for a full-time role. The ideal candidate will provide technical assistance for classrooms, computer labs, and campus services. Responsibilities include troubleshooting network issues, supporting educational platforms, and managing IT assets.

Applicants should hold a Bachelor's Degree in Computer Science or a related field, and fresh graduates are welcome to apply. The position offers opportunities for growth in a dynamic university setting.

Qualifications

• Bachelor’s Degree in Computer Science, IT, or related field.
• Fresh graduates encouraged; 1-3 years experience preferred.
• Basic understanding of computer networks and troubleshooting.
• Knowledge of automation and scripting is an advantage.

Responsibilities

• Provide technical support for classrooms and labs.
• Support campus applications like Moodle and Teams.
• Perform hardware and software troubleshooting.
• Assist in monitoring campus IT systems.

Skills

IT support

Network troubleshooting

Technical documentation

Problem-solving skills

Communication skills

Education

Bachelor’s Degree in Computer Science or related field

Tools

Windows

macOS

Microsoft 365

Active Directory

PowerShell

Python

Job description

Xiamen University Malaysia is seeking an IT Office support professional for a full-time role. The ideal candidate will provide technical assistance for classrooms, computer labs, and campus services. Responsibilities include troubleshooting network issues, supporting educational platforms, and managing IT assets.

Applicants should hold a Bachelor's Degree in Computer Science or a related field, and fresh graduates are welcome to apply. The position offers opportunities for growth in a dynamic university setting.