Invoicing Coordinator - Contractual, 6 months

Wilhelmsen Global Business Services Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Part time

Job summary

Wilhelmsen Global Business Services Sdn Bhd in Kuala Lumpur is seeking an Invoicing Coordinator for a 6‑month contractual assignment to ensure accurate invoices and timely dispatch to customers. You will perform basic invoice checks, liaise with Customer Services and Supply Chain, and coordinate electronic and manual invoice dispatch to minimise lay days while maintaining KPI targets.

This hands-on, deadline-driven contract role offers exposure to global processes and a supportive team

Qualifications

• Diploma / Degree Holder
• Has 2 to 4 years of related work experience
• Good understanding about nature of the job, process and other related tasks
• Problem Solving- Ability to solve minor issues in daily routines

Responsibilities

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc.
• Liaise with Customer Services regarding missing terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
• Match the delivery receipt note to the invoice when applicable
• Match the supporting documents for cylinder invoices
• Coordinate and control dispatch of electronic invoices to assigned customer portfolio
• Send manual invoices to printer to minimize invoice lay days
• Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests
• Escalate issues with electronic invoices dispatch failure and late invoices/delivery receipt notes
• Follow up complaints through improvement/complaint system

Skills

Business English

Attention to detail

Team player

Quick learner

Problem solving

Education

Diploma / Degree

Tools

MS Excel

MS Outlook

ERP system

Job description

Invoicing Coordinator - Contractual, 6 months

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

JOB DESCRIPTION

Job Title:

Team:

Invoicing

Reports To:

OVERVIEW: The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

Key Responsibilities & Tasks:

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…
• Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
• Match the relevant delivery receipt note to the invoice when applicable
• Match the relevant supporting documents for cylinder invoices
• Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
• Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
• Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests
• Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.
• Follow up complaints/ non compliances through improvement/complaint system in place.

Qualifications, Requirements and Additional Preferences

• Diploma / Degree Holder
• Has 2 to 4 years of related work experience
• Good understanding about nature of the job, process and other related tasks
• Problem Solving- Ability to solve minor issues in daily routines

Skills and Competencies

Language Skills

• Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)

Computer Skills

• MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts
• MS outlook / Email - Able to write both formal and informal emails clearly
• Basic knowledge of ERP system / Office 365
• Ability to perform the tasks assigned to them independently or with minimum supervision
• Attention to Detail
• Committed and Able to deliver
• Team Player - Able to collaborate with team members, Be flexible and positive attitude
• Achieve monthly KPI targets set by the management team

-Lay days

-Individual Productivity

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

JOB DESCRIPTION

Job Title:

Coordinator

Team:

Invoicing

Reports To:

Team Leader

OVERVIEW: The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

Key Responsibilities & Tasks:

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…

• Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges

• Match the relevant delivery receipt note to the invoice when applicable

• Match the relevant supporting documents for cylinder invoices

• Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe

• Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days

• Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests

• Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.

• Follow up complaints/ non compliances through improvement/complaint system in place.

Qualifications, Requirements and Additional Preferences

• Diploma / Degree Holder

• Has 2 to 4 years of related work experience

• Good understanding about nature of the job, process and other related tasks

• Problem Solving- Ability to solve minor issues in daily routines

Skills and Competencies

Language Skills

• Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)

Computer Skills

• MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts

• MS outlook / Email - Able to write both formal and informal emails clearly

• Basic knowledge of ERP system / Office 365

Individual Competencies

• Ability to perform the tasks assigned to them independently or with minimum supervision

• Attention to Detail

• Quick Learner

• Committed and Able to deliver

• Team Player - Able to collaborate with team members, Be flexible and positive attitude

• Achieve monthly KPI targets set by the management team

-Maintain Error Ratio -1%

-Lay days

-Individual Productivity

-Handling Days

-Response Time

Founded in Norway in 1861, Wilhelmsen is a global maritime group providing essential products, services, crew, and technical management to the world’s most advanced vessels. We drive innovation in renewables, zero-emission shipping, and digitalization while fostering a diverse, inclusive workplace across 60+ countries.

Our people enable sustainable global trade by delivering quality maritime products, services, and customer experiences. In North America, we operate four units: Ships Service, Port Services, Ship Management, and Global Business Services.

Founded in Norway in 1861, Wilhelmsen is a global maritime group providing essential products, services, crew, and technical management to the world’s most advanced vessels. We drive innovation in renewables, zero-emission shipping, and digitalization while fostering a diverse, inclusive workplace across 60+ countries.

Our people enable sustainable global trade by delivering quality maritime products, services, and customer experiences. In North America, we operate four units: Ships Service, Port Services, Ship Management, and Global Business Services.