Invoicing Coordinator - Contractual, 6 months

Wilhelmsen Ship Management; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Wilhelmsen Ship Management in Kuala Lumpur is seeking an Invoicing Coordinator to produce and dispatch accurate invoices to customers within the assigned region and portfolio.

You will liaise with Customer Services and Supply Chain to confirm terms, prices, delivery notes and costs, and you will coordinate electronic invoice dispatch and manual print runs to minimize lay days.

Qualifications

• Diploma / Degree Holder
• Has 2 to 4 years of related work experience
• Good understanding about nature of the job, process and other related tasks
• Problem Solving- Ability to solve minor issues in daily routines

Responsibilities

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…

Skills

Business English

Team Player

Attention to Detail

Problem Solving

Quick Learner

Education

Diploma / Degree

Tools

MS Excel

MS Outlook

ERP system

Office 365

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

JOB DESCRIPTION Job Title: Coordinator Team: Invoicing Reports To: Team Leader

OVERVIEW:

The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

Key Responsibilities & Tasks:

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…
• Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
• Match the relevant delivery receipt note to the invoice when applicable
• Match the relevant supporting documents for cylinder invoices
• Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
• Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
• Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests
• Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.
• Follow up complaints/ non compliances through improvement/complaint system in place.

Qualifications, Requirements and Additional Preferences

• Diploma / Degree Holder
• Has 2 to 4 years of related work experience
• Good understanding about nature of the job, process and other related tasks
• Problem Solving- Ability to solve minor issues in daily routines
• Skills and Competencies
• Language Skills Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)
• Computer Skills MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts MS outlook / Email - Able to write both formal and informal emails clearly Basic knowledge of ERP system / Office 365
• Individual Competencies Ability to perform the tasks assigned to them independently or with minimum supervision Attention to Detail Quick Learner Committed and Able to deliver Team Player - Able to collaborate with team members, Be flexible and positive attitude Achieve monthly KPI targets set by the management team -Maintain Error Ratio -1% -Lay days -Individual Productivity -Handling Days -Response Time

#WSS Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.