Invoicing Coordinator - Contractual, 6 months

Wilhelmsen group; Kuala Lumpur; Presencial; MYR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Wilhelmsen group in Malaysia is seeking an Invoicing Coordinator to produce and dispatch accurate invoices to customers within the assigned region and portfolio, following established procedures.

You will perform invoice checks, liaise with Customer Services and Supply Chain, coordinate electronic dispatch, handle manual invoicing, and address missing invoices and disputes to achieve timely delivery and KPI targets.

Formación

• Diploma or degree holder.
• 2–4 years of related work experience.
• Good understanding about nature of the job, process and other related tasks.
• Problem Solving- Ability to solve minor issues in daily routines.

Responsabilidades

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc.
• Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
• Match the relevant delivery receipt note to the invoice when applicable
• Match the relevant supporting documents for cylinder invoices
• Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
• Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
• Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests
• Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.
• Follow up complaints/ non compliances through improvement/complaint system in place.

Conocimientos

Business English

Attention to Detail

Team Player

Quick Learner

Problem Solving

Educación

Diploma / Degree Holder

Herramientas

MS Excel

MS Outlook

ERP / Office 365

Descripción del empleo

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

JOB DESCRIPTION

Job Title:

Coordinator

Team:

Invoicing

Reports To:

Team Leader

OVERVIEW

The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

Key Responsibilities & Tasks:

• Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc…

• Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges

• Match the relevant delivery receipt note to the invoice when applicable

• Match the relevant supporting documents for cylinder invoices

• Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe

• Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days

• Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests

• Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.

• Follow up complaints/ non compliances through improvement/complaint system in place.

Qualifications, Requirements and Additional Preferences

• Diploma / Degree Holder

• Has 2 to 4 years of related work experience

• Good understanding about nature of the job, process and other related tasks

• Problem Solving- Ability to solve minor issues in daily routines

Skills and Competencies

Language Skills

• Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)

Computer Skills

• MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts

• MS outlook / Email - Able to write both formal and informal emails clearly

• Basic knowledge of ERP system / Office 365

Individual Competencies

• Ability to perform the tasks assigned to them independently or with minimum supervision

• Attention to Detail

• Quick Learner

• Committed and Able to deliver

• Team Player - Able to collaborate with team members, Be flexible and positive attitude

• Achieve monthly KPI targets set by the management team

-Maintain Error Ratio -1%

-Lay days

-Individual Productivity

-Handling Days

-Response Time

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