Senior Associate - Operations

WNS; Subang Jaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

WNS in Malaysia (Subang Jaya) is seeking a detail-oriented professional to support export documentation with accurate invoice billing and cash application.

You will handle day-to-day operations, perform quality checks, and contribute to process improvements while meeting KPI targets.

Bachelor’s degree is required; this full-time role offers a stable environment in a growing BPM company.

Qualifications

• Bachelor’s degree or equivalent required.
• Experience with invoicing processes is a plus.
• Ability to meet KPI targets and work accurately.

Responsibilities

• Day-to-day operations of export documentation process.
• Process invoice billing and cash application tasks.
• Perform self-quality checks on entries.
• Suggest process improvement ideas.
• Follow instructions from Team Leaders and Managers.
• Complete ad-hoc tasks as required.
• Maintain professional office conduct and attendance.

Skills

Invoice processing

KPI targets

Attention to detail

Education

Bachelor’s Degree

Job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall be responsible for:

• Ensures timely processing of invoice billing / accounts payable + receivable requests.
• Accurately keying in / cross checking details of invoices using logic and instructions as given during process trainings.
• Meeting individual KPI targets (i.e., productivity, accuracy) as per process requirement.

Key Responsibilities

The incumbent shall perform daily tasks and deliver targets and objectives on the following areas:

• Day-to-day Operations
• Ensure proper execution of tasks assignedInvoice billing / cash application tasks
• Performs self-quality checkingAssist in follow-ups and monitoring of pending items on a weekly basis
• Participate in and/or suggest process improvement ideas
• Follow instructions of Team Leaders and Managers for all work-related aspects
• Should complete any adhoc task given by management, as and when required
• Office EnvironmentShould exhibit high ethical and moral standards towards colleagues and the organizationMaintain adherence to office attendance.

Qualifications

• Bachelor’s Degree