Internship Management Trainee - Customer Success

GLODON SOFTWARE SDN. BHD.; Petaling Jaya; Presencial; MYR 33 000 - 47 000; Tempo integral

Resumo da oferta

GLODON SOFTWARE SDN. BHD. in Malaysia seeks a product training and demos specialist to support sessions, train end users, and track client product usage. You will provide tailored project guidance based on client needs and create technical documents to support demos and training activities.

You will collaborate with marketing and product teams to coordinate offline and online events, ensuring high customer satisfaction and clear technical communication for key clients.

Responsabilidades

• Support product demo sessions, covering technical demand exploration, live demonstration and Q&A.
• Deliver professional product training to end users; track product usage of key clients and continuously lift customer satisfaction.
• Provide customized project guidance for key clients based on their business demands.
• Develop technical documents for product demos and training activities.
• Cooperate with cross-functional teams to organize offline and online marketing events.

Descrição da oferta de emprego

• _1. Support product demo sessions, covering technical demand exploration, live demonstration and QandA._
• _2. Deliver professional product training to end users; track product usage of key clients and continuously lift customer satisfaction._
• _3. Provide customized project guidance for key clients based on their business demands._
• _4. Develop technical documents for product demos and training activities._
• _5. Cooperate with cross-functional teams to organize offline and online marketing events._
• 6...