Internship - E-Commerce Operation Assistant

JHC ONLINE; Kuantan; On-site; MYR 8,900 - 13,000; Full time

Job summary

JHC ONLINE is seeking an Internship - E-Commerce Operation Assistant to support packing, shipping, stock management, and order processing for our online skincare and self-care product lines across TikTok Shop, Shopee, and Lazada. You will learn how to deliver excellent customer service in a fast-paced environment.

Mandarin-speaking candidates who can read English, perform printing bills/labels, lift packages, and collaborate with a small team are encouraged to apply.

Qualifications

• No prior experience required (training provided).
• Can commit for at least 4 weeks.
• Can understand and read basic Mandarin, English.
• Basic computer skills (for printing bills/labels).
• Physically fit (able to lift/move packages as needed).
• Detail-oriented and reliable.
• Able to work in a fast-paced environment.
• Flexible and adaptable to meet the changing needs of the business.
• A team player with a positive attitude.
• Mandarin-speaking candidates who will be serving Mandarin-speaking customers.

Responsibilities

• Packing & Shipping: Accurately pack products according to order requirements and prepare them for shipment.
• Stock Management: Check and organize inventory, ensuring stock levels are updated and discrepancies reported.
• Order Processing: Print bills, invoices, and shipping labels using the company system.
• Quality Control: Inspect products for defects before packing to ensure customer satisfaction.
• Warehouse Maintenance: Keep the packing area clean, organized, and safe for operations.
• Team Collaboration: Assist with other warehouse tasks as needed.

Skills

Mandarin reading

English reading & writing

Detail-oriented

Team player

Flexible & adaptable

Basic computer skills

Physical fitness

Fast-paced environment

Job description

Internship - E-Commerce Operation Assistant

You will be responsible for providing exceptional customer service and assisting with all aspects of the e-commerce operations. Must be able to read & speak in Chinese & English. This intern role offers the opportunity to work in a dynamic, fast-paced environment and contribute to the success of the business.

Key responsibilities

Packing & Shipping: Accurately pack products according to order requirements and prepare them for shipment.

Stock Management: Check and organize inventory, ensuring stock levels are updated and discrepancies reported.

Order Processing: Print bills, invoices, and shipping labels using the company system.

Quality Control: Inspect products for defects before packing to ensure customer satisfaction.

Warehouse Maintenance: Keep the packing area clean, organized, and safe for operations.

Team Collaboration: Assist with other warehouse tasks as needed.

What we're looking for

No prior experience required (training provided).

Can commit for at least 4 weeks

Can understand and read basic MANDARIN, ENGLISH.

Basic computer skills (for printing bills/labels).

Physically fit (able to lift/move packages as needed).

Detail-oriented and reliable.

Able to work in a fast-paced environment.

Flexible and adaptable to meet the changing needs of the business

A team player with a positive attitude

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

What we offer

Competitive salary + OT (if applicable)

Comprehensive training and development opportunities

Career advancement potential within the growing company

Supportive and collaborative work environment

About us

We are a dynamic team passionate about bringing the best skincare, haircare, and self-care essentials to customers across TikTok Shop, Shopee, and Lazada. With a focus on affordability, quality, and innovation, we aim to make self-care accessible to everyone.