E-Commerce Internship - October Intake

Xiaomi Technology; Kuala Lumpur; On-site; MYR 13,000 - 22,000; Full time

Job summary

Xiaomi Malaysia is seeking a motivated E‑Commerce Intern to support online sales and digital marketing operations. You will gain hands-on experience in platform management, campaign execution, and data analysis within a fast-paced consumer electronics environment.

As a final-year student, you will collaborate with cross-functional teams to optimize listings, content, and promotions, while developing analytical and communication skills for career growth.

Qualifications

• Currently a final-year bachelor’s or master’s student in related fields.
• Strong interest in digital commerce, online retail and electronics.
• Good English communication; Mandarin or Bahasa Malaysia is a plus.
• Proficient in Microsoft Office; Canva or Photoshop familiarity is a plus.
• Analytical mindset with attention to detail and teamwork.
• Prior internship or experience in e‑commerce/digital marketing is advantageous.

Responsibilities

• Support platform operations: manage product listings and content accuracy on Lazada, Shopee, and TikTok Shop.
• Assist in planning and executing online sales campaigns and promotions.
• Create and upload banners and visuals to enhance campaigns.
• Monitor sales performance and prepare simple reports for optimization.
• Coordinate with customer service to ensure smooth order fulfillment.
• Work with marketing, supply chain, and retail teams to align activities.

Skills

Platform operations

Campaign support

Content creation

Data & performance tracking

Customer experience

Cross-functional collaboration

Education

Final-year Bachelor’s or Master’s student

Tools

Microsoft Office

Canva

Photoshop

Data analysis tools

Job description

We are seeking a motivated and detail-oriented E-Commerce Intern to support Xiaomi Malaysia’s online sales and digital marketing operations. This internship offers hands-on experience in e-commerce platform management, campaign execution, and data analysis, providing valuable exposure to the fast-paced consumer electronics industry.

Key Responsibilities

• Platform Operations: Assist in managing product listings, updating content, and ensuring accurate information across e-commerce platforms (e.g., Lazada, Shopee, TikTok Shop).
• Campaign Support: Help execute online sales campaigns, promotional activities, and flash sales to drive traffic and conversion.
• Content Creation: Support the design and upload of banners, product visuals, and promotional materials to enhance customer engagement.
• Data & Performance Tracking: Assist in monitoring sales performance, customer behavior, and campaign effectiveness; prepare reports and insights for optimization.
• Customer Experience: Coordinate with customer service teams to ensure smooth order fulfillment and resolve online customer inquiries.
• Cross-Functional Collaboration: Work closely with marketing, supply chain, and retail teams to align e-commerce activities with overall business goals.

Job Requirements

• Final-year Bachelor’s or Master’s student in E-Commerce, Marketing, Business, Communications, or related fields.
• Strong interest in digital commerce, online retail, and consumer electronics.
• Good communication skills in English (Mandarin or Bahasa Malaysia proficiency is an advantage).
• Proficiency in Microsoft Office; familiarity with Canva, Photoshop, or data analysis tools is a plus.
• Analytical mindset with creativity and attention to detail.
• Proactive, responsible, and a strong team player.
• Prior experience in e-commerce operations, digital marketing, or online content creation is an added advantage.

What We Offer

• Practical exposure to e-commerce operations in a global brand environment.
• Mentorship and guidance from experienced e-commerce and marketing professionals.
• Opportunity to contribute to real online campaigns and product launches.
• Dynamic and innovative work environment with career growth potential.