Internship - Admin (Sales & Client Support)

TAIACE ENERGY SDN BHD; Nilai; On-site; MYR 8,900 - 13,000; Full time

Benefits offered by this job

Monthly internship allowance

Job summary

Taiace Energy Services Sdn Bhd in Nilai seeks an energetic Sales & Client Admin Intern who will bridge our sales team and customers. You’ll learn how a sales department operates, manage client relationships, and support high-growth operations in renewable energy.

The role covers client interaction via WhatsApp, phone, and email; preparation of quotations and proposals; CRM data upkeep; scheduling site visits; after-sales follow-up; and weekly sales reporting, with mentorship from the Sales

Qualifications

• Currently pursuing a Diploma/Degree in Business Administration, Marketing, Communications, or related fields.
• Excellent command of spoken and written Bahasa Malaysia and English.
• Proficient in Microsoft Office (Excel, Word) and comfortable using WhatsApp Web for business.
• Customer-focused, patient, polite and eager to help people.
• Experience in customer service is a bonus, but a great attitude is required.

Responsibilities

• Act as the first point of contact for potential customers via WhatsApp, phone, and email.
• Help answer basic inquiries and route leads to the right sales agents.
• Assist the sales team in preparing quotations, proposals, and sales agreements.
• Update customer details and sales progress in our CRM/Excel to ensure no lead gets left behind.
• Help organize site visit schedules for our technical consultants and coordinate installation dates with clients.
• Assist in following up with customers after installation to ensure they are happy and to gather feedback/reviews.
• Compile simple weekly sales reports to help the management team track performance.

Skills

Bahasa Malaysia & English沟通

Customer-focused

Organized

Team player

Education

Diploma or higher in Business Administration, Marketing, Communications, or related field

Tools

Microsoft Office (Excel, Word)

WhatsApp Web

Job description

About the Role: Are you a "people person" who is also organized? We are looking for an energetic Sales & Client Admin Intern to join our team in Nilai.

In this role, you won't just be filing papers, you will be the bridge between our sales team and our customers. You’ll learn how a sales department operates, how to manage client relationships, and how to support high-growth business operations in the renewable energy sector.

What You’ll Be Doing (Responsibilities)

Client Interaction: Act as the first point of contact for potential customers via WhatsApp, phone calls, and email. You will help answer basic inquiries and route leads to the right sales agents.

Sales Support: Assist the sales team in preparing quotations, proposals, and sales agreements.

Database Management: Update customer details and sales progress in our tracking system (CRM/Excel) to ensure no lead gets left behind.

Scheduling & Coordination: Help organize site visit schedules for our technical consultants and coordinate installation dates with clients.

After-Sales Service: Assist in following up with customers after installation to ensure they are happy and to gather feedback/reviews.

Reporting: Compile simple weekly sales reports to help the management team track performance.

Who We Are Looking For (Requirements)

Education: Currently pursuing a Diploma/Degree in Business Administration, Marketing, Communications, or related fields.

Communication Skills: Excellent command of spoken and written Bahasa Malaysia and English. You need to sound friendly and professional on the phone!

Tech Savvy: Proficient in Microsoft Office (Excel, Word) and comfortable using WhatsApp Web for business.

Personality:

Customer-Obsessed: You are patient, polite, and eager to help people.

Organized: You can handle multiple client chats and tasks without losing track.

Team Player: You are ready to support the sales team to hit their targets.

Experience in customer service is a bonus, but a great attitude is required!

What We Offer

Monthly Internship Allowance.

Sales Exposure: Gain real-world insight into sales funnels, customer relationship management (CRM), and business negotiations.

Mentorship: Work directly with our Sales Manager and learn the art of client communication.

Potential for Hire: Successful interns who prove their worth may be offered a full-time role in our Sales or Admin department.

Dynamic Environment: Join a fast-paced, "go-getter" culture in the energy industry.

Academic and Experience Requirements

Diploma or higher qualification in Business Administration, Social Science , Management, Sales & Marketing or a related field, or equivalent relevant professional experience.

Taiace Energy Services Sdn Bhd (TESSB) is a Malaysian based company, incorporated on 14th June 2012 as an Energy Saving Total Solution Provider. TESSB early business activities were providing the solutions and equipment for Energy Saving Products. TESSB has now evolved into various end product for industries such as Telecommunication, Power Distribution and Aquaculture. Our products and services have been deployed for esteemed and established companies. TESSB has been actively involved in Energy Saving activities for more than 9 years.