International Operations Specialist

Crane Worldwide Logistics; Bayan Lepas; On-site; MYR 55,800 - 89,280; Full time

Job summary

Crane Worldwide Logistics in Penang is seeking a skilled logistics professional to coordinate export and import activities, deal with clients, customs, and agents, and ensure the fastest and most cost-effective movement of cargo worldwide.

You will track shipments, prepare required documents, provide billing data to accounting, and communicate with branches to guarantee excellent service. A minimum of 3 years in logistics is expected, with strong knowledge of freight operations.

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 3 years of experience in logistics, supply chain, transportation, or operations management.
• Strong knowledge of logistics processes, freight operations.

Responsibilities

• Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.

Skills

Communication skills

Logistics operations

Freight knowledge

Customer service

Education

Diploma in Logistics

Bachelor's degree in Logistics

Job description

- Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export, import and customs clearance process
- Track and trace cargo as necessary to insure proper movement and delivery.
- Provide accounting department with proper and correct billing information.
- Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet customer’s requirement for the movement of freight.
- Other duties as assigned.

Job Requirement:

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 3 years of experience in logistics, supply chain, transportation, or operations management.
• Strong knowledge of logistics processes, freight operations.
• Excellent communication and interpersonal skills.