International Office Executive

University of Wollongong Malaysia; Selangor; On-site; MYR 45,000 - 78,000; Full time

Job summary

University of Wollongong Malaysia in Petaling is seeking an administrator to manage international student pass and visa processes in compliance with EMGS and Immigration Department regulations. You will handle student visa enquiries, coordinate with Marketing, Admissions, Bursary, and Schools, prepare and submit EMGS applications, liaise with authorities, and maintain records.

This two-year contract requires a Bachelor's degree and at least two years of experience; travel and after-hours work

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 2 years of experience handling international student applications and visa processing.
• Willing to travel and work beyond office hours (if necessary).
• Ability to converse well in English, Malay and Chinese as you will deal with students from Mainland China.
• Ability to handle queries and liaise effectively with internal and external stakeholders.
• Well versed with EMGS and Immigration Department regulations.
• Good team player, meticulous, non-calculative and possess high integrity.

Responsibilities

• Manage international student pass and visa processes in compliance with EMGS and Immigration Department regulations.
• Handle student visa enquiries via walk-in and email in a timely and professional manner.
• Coordinate with internal departments on student pass and visa-related matters for international students.
• Prepare and submit applications to Immigration and EMGS, including student pass extension, student pass termination, college transfer, overstay pass, passport endorsement, etc.
• Liaise with Immigration and EMGS on all visa and student pass matters.
• Maintain accurate records and proper documentation for all Immigration and EMGS submissions.
• Coordinate airport pick-up arrangements for international students.
• Support general student services and administrative duties as required.
• Handle any other tasks as assigned by Superior.

Skills

English proficiency

Malay proficiency

Chinese proficiency

Education

Bachelor's Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

University of Wollongong Malaysia – Petaling

Manage international student pass and visa processes in compliance with EMGS and Immigration Department regulations.

Handle student visa enquiries via walk-in and email in a timely and professional manner.

Coordinate with internal departments (Marketing, Admissions, Bursary, and Schools) on student pass and visa-related matters for international students.

Prepare and submit applications to Immigration and EMGS, including student pass extension, student pass termination, college transfer, overstay pass, passport endorsement, etc.

Liaise with Immigration and EMGS on all visa and student pass matters.

Maintain accurate records and proper documentation for all Immigration and EMGS submissions.

Coordinate airport pick-up arrangements for international students.

Support general student services and administrative duties as required.

Handle any other tasks as assigned by Superior.

Requirements

Possess at least a Bachelor's Degree in relevant field.

Minimum 2 years of working experience in handling international student application matters and visa processing.

Willing to travel and work beyond office hours (if necessary).

Ability to converse well in English, Malay and Chinese as you will deal with students from Mainland China.

Ability to handle queries and liaise effectively with internal and external stakeholders.

Well versed with regulations and requirements set by EMGS and Immigration Department.

Good team player, meticulous, non-calculative and possess high level of integrity.

Note: This is a two-year contractual position and only shortlisted candidates will be contacted for an interview arrangement.