Executive, International Office

SEGi College Penang; Penang; On-site; MYR 39,000 - 56,000; Full time

Job summary

SEGi College Penang invites suitably qualified candidates to join its International Office as an Administrator to support international students with visa applications, documentation and compliance. The role includes maintaining records, monitoring visa validity and reporting to management, with opportunities to assist in admissions and accreditation activities.

You will guide students on admission requirements, coordinate arrival, orientation, accommodation, and resolve welfare concerns in

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Management or a related field.
• Experience in international student administration or higher education and familiarity with EMGS processes, student pass applications and immigration requirements is an advantage.
• Strong command of English and Bahasa Malaysia with good communication and interpersonal skills.
• Responsible, punctual and caring, able to work independently and in a team, willing to support after-hours activities if needed.

Responsibilities

• Manage international student pass and visa applications, renewals and related documentation, and follow up with EMGS, Immigration and relevant authorities.
• Maintain accurate student records, monitor visa validity and student status, and prepare reports for management and regulatory authorities.
• Provide guidance to international students on admission requirements, documentation and college procedures.
• Coordinate arrival arrangements, airport pickup, orientation and accommodation support.
• Attend to international student enquiries, welfare concerns and complaints, working with relevant departments to resolve academic, attendance and disciplinary matters.
• Coordinate International Students Club activities and support local and international marketing events, education fairs, student recruitment initiatives, mobility programmes and college events.
• Manage daily International Office administration, maintain records for audits and accreditation, and assist with admissions and related duties as required.

Skills

English proficiency

Bahasa Malaysia

communication skills

teamwork

attention to detail

Education

Diploma or Bachelor’s degree in Business Administration/Management or related field

Job description

• Manage international student pass and visa applications, renewals and related documentation, and follow up with EMGS, Immigration and relevant authorities.
• Maintain accurate student records, monitor visa validity and student status, and prepare reports for management and regulatory authorities.
• Provide guidance to international students on admission requirements, documentation and college procedures.
• Coordinate arrival arrangements, airport pickup, orientation and accommodation support.
• Attend to international student enquiries, welfare concerns and complaints, working with relevant departments to resolve academic, attendance and disciplinary matters.
• Coordinate International Students Club activities and support local and international marketing events, education fairs, student recruitment initiatives, mobility programmes and college events.
• Manage daily International Office administration, maintain records for audits and accreditation, and assist with admissions and related duties as required.

Requirements

• Diploma or Bachelor's degree in Business Administration, Management or a related field.
• Relevant experience in international student administration or the higher education sector, and familiarity with EMGS processes, student pass applications and Immigration requirements, are added advantages.
• Good command of English and Bahasa Malaysia, with strong communication and interpersonal skills.
• Responsible, punctual and caring, able to work independently and in a team, and willing to support occasional activities outside normal working hours.

WE ARE A LEADING COLLEGE that focuses on education and training for local and international communities. We attribute our progress and expansion to our team of dedicated and committed staff.

We would like to invite suitably qualified candidates to join us to be part of the SEGi College Penang, Malaysia and contribute to the academic development of our future leaders.