INTERNAL ABC Academy Clinic Admissions Associate

Action Behavior Centers; Taiping; On-site; MYR 108,000 - 121,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid holidays

Maternity/Paternity award

Tuition discounts

DoorDash DashPass

Lunch Fridays

Job summary

Action Behavior Centers (ABC) seeks a Clinic Admissions Associate (CAA) to be the first point of contact for families pursuing ABA therapy. You will guide admissions with empathy, manage scheduling, and support communications with families, referral sources, and partners.

You will work with the Operations Manager to coordinate admissions, onboarding, and center marketing while maintaining accurate records and upholding ABC's core values.

Qualifications

• Clear written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Proficiency with Google Workspace, including Docs, Sheets, and Drive, and general computer skills.

Responsibilities

• Handle daily administrative tasks for the center, such as document management, scheduling, and data entry.
• Serve as the first point of contact for families by answering calls, emails, and inquiries with empathy and professionalism.
• Collaborate with Operations Manager and Clinical Directors to coordinate admissions, onboarding, and marketing.
• Keep accurate, organized records to support compliance and clear communication across departments.

Skills

Communication skills

Organization

Confidentiality

Multitasking

Education

High school diploma or GED

Tools

Google Workspace

General computer skills

Job description

Position:INTERNAL ABC Academy Clinic Admissions Associate

Location: Spring Klein, TX

Job Id:36236

# of Openings:1

Clinic Admissions Associate (CAA)

We're a responsive employer. Expect to hear from us within 2-3 business days of applying, so keep an eye on your phone and email for interview scheduling.

Be the First Connection. Make a Lasting Impact. Change Lives.

At Action Behavior Centers (ABC), we help autistic children build communication, social, and independence skills through evidence-based applied behavior analysis (ABA) therapy. As a Clinic Admissions Associate (CAA), you'll be the first point of connection for families beginning ABA treatment. You'll guide them through admissions with empathy and care, so they feel supported, informed, and confident from their first phone call to their child's first day of therapy. Working closely with your center's Operations Manager, you'll manage administrative processes and help families understand how ABC can support their child.

The role at a glance

Position: Full-time, permanent, in-center

Pay: $19.23-$21.63 per hour, based on experience and market

Performance bonus: Up to $6,000 per year through monthly and quarterly incentives

Why CAAs choose ABC

Performance bonus: Earn up to $6,000 each year through monthly and quarterly incentives.

401(k) with company match: Save for retirement with a 2% company match.

Career growth: Advance to Senior CAA, Assistant Operations Manager, Operations Manager, or corporate roles.

Professional development: Keep learning through ongoing training and development.

Leadership opportunities: Take on new responsibilities as you grow your skills.

Time off

Paid time off: Get 10 paid time off (PTO) days, 10 paid holidays, and two flex days in your first year, with more days added as your tenure grows.

Health, family & wellness

Health benefits: Get health insurance with up to 90% covered by ABC.

Family support: Receive a maternity or paternity award of up to $3,000, plus flexible spending account (FSA) options for childcare.

Student loan support: Get up to $600 in repayment contributions, plus tuition discounts through University Partnerships.

Wellness perks: Enjoy a complimentary DoorDash DashPass.

Connection & recognition

Lunch Fridays: Enjoy a complimentary lunch every Friday.

Teammate events: Join outings, regional recognition nights, and celebrations with your teammates.

Your role

As a CAA, you'll:

Handle daily administrative tasks for your center, such as document management, scheduling, and data entry.

Serve as the first point of contact for prospective and current families by answering calls, emails, and inquiries with empathy, accuracy, and professionalism.

Communicate with referral sources and other external partners.

Help families understand our services and how ABC supports their child.

Collaborate with your Operations Manager and Clinical Directors to coordinate admissions, onboarding, and marketing.

Keep accurate, organized records to support compliance and clear communication across departments.

Live ABC's Core Values of Caring, Excellence, Team, Learning, and Fun, and serve as a culture role model for your teammates.

What you'll bring

Requirements:

High school diploma or GED

Clear written and verbal communication skills

Ability to maintain confidentiality and handle sensitive information responsibly

Proficiency with Google Workspace, including Docs, Sheets, and Drive, and general computer skills

Strong organizational skills, attention to detail, and the ability to manage multiple priorities

Preferred:

At least one year of experience in administrative work, customer service, or client relations

Experience in an ABA or healthcare setting

Experience as a Behavioral Therapist (BT) or familiarity with autistic children

Knowledge of behavioral health, medical documentation, or healthcare terminology

You'll thrive here if you:

Bring a positive, professional attitude that helps families feel welcome.

Care about supporting autistic children and their families.

Show up dependably and lead by example at your center.

Want to be part of a caring, collaborative culture.

Physical requirements:

Comfort working in moderate-to-loud environments and interacting with children and families throughout the day

Ability to perform all essential functions safely and successfully, meeting standards under the Americans with Disabilities Act (ADA) and Family and Medical Leave Act (FMLA), including regular, punctual attendance

About ABC

At Action Behavior Centers (ABC), we help children diagnosed with autism spectrum disorder (ASD) reach milestone moments. Compassionate care is at the heart of everything we do, and our highly trained clinicians deliver evidence-based applied behavior analysis (ABA) therapy tailored to each child’s unique needs.

Our autism services include diagnostic support, 1:1 individualized Early Intensive Behavioral Intervention (EIBI), parent training, and school readiness programs across hundreds of centers in Arizona, Colorado, Illinois, Indiana, Minnesota, North Carolina, Pennsylvania, South Carolina, and Texas. Because no family should have to wait for help, ABC offers immediate access to care.

We’re proud to support thousands of families with a diverse, dedicated team of Board Certified Behavior Analysts ® (BCBAs ® ), Registered Behavior Technicians ® (RBTs ® ), and other clinicians who are shaping the future of compassionate autism care.

ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.