Intern Freight Customs Coordinator

Ninja Van; Shah Alam; On-site; MYR 27,900 - 39,060; Full time

Job summary

A logistics company in Shah Alam is looking for a candidate to assist with daily shipments and manage customer feedback. The ideal applicant should possess a diploma or degree in transport or logistics, with 3 to 6 months of internship experience. Fluency in English and Bahasa Malaysia is crucial, along with strong communication and analytical skills. This role requires efficient task management in a fast-paced environment.

Qualifications

• Diploma/ Degree in transport or logistics field related to freight forwarding.
• 3 - 6 months of internship experience is preferred.
• Proficient in MS Office or Google Docs platforms.
• Fluency in English and Bahasa Malaysia is necessary.

Responsibilities

• Coordinate daily shipments from Ninja Van to freight agents.
• Maintain customer feedback on shipment status.
• Ensure no backlog or delay in daily shipments.
• Input data into the management system and consolidate.

Skills

Communication skills

Interpersonal skills

Analytical skills

Teamwork

Task management

Education

Diploma/ Degree in transport/ air freight forwarding/logistics

Tools

MS Office

Google Docs

Job description

Job Description

• Assists on daily handover from Ninja Van to Air and Sea Freight agent by managing and coordinating domestic shipments.
• Assists in customer feedback on the shipment status, and maintain a cordial relationship to build future business.
• Assists in ensuring no backlog or delay in shipment every day.
• Assists in inputting data into the management system and consolidating.
• Assists in customer feedback on the shipment status, and maintain a cordial relationship to build future business.

Requirement

• Diploma/ Degree in transport/ air freight forwarding/logistics field related to freight forwarding and logistics.
• 3 - 6 months of internship.
• Superior communication and interpersonal skills are necessary; strong team player.
• An independent performer, he/she must be motivated and resilient, with an ability to deal with demanding customers and deliver even under pressure.
• Strong analytical skills to interpret and examine regulations required.
• Fluency in English and Bahasa Malaysia is required.
• Highly proficient in MS Office or Google Docs platforms.
• Ability to manage multiple tasks in a fast-paced environment.