Intern Admin

Reliable Business Technologies Sdn Bhd; Kuala Lumpur; On-site; MYR 13,000 - 20,000; Full time

Job summary

Reliable Business Technologies Sdn Bhd in Kuala Lumpur is offering an internship focused on general administration and sales support. You will handle scanning, filing, data entry, timesheet processing, and invoicing while maintaining CRM records and assisting the sales team with inquiries.

The role emphasizes MS Office proficiency, teamwork, and independent work capability, with a 6-month duration and potential extension.

Qualifications

• Pursuing a Diploma or Bachelor's degree in Business Administration or related field.
• Internship duration of 6 months, with potential extension.
• Proficient in MS Office, especially Excel and Word.
• Data entry and administrative documentation experience.
• Good communication and interpersonal skills; ability to work independently and in a team.

Responsibilities

• Provide general administrative and office support, including scanning, photocopying, printing, filing, and mailing documents.
• Perform data entry and ensure all company records, documents, and systems are updated accurately and timely.
• Support the preparation, verification, and maintenance of employee timesheets and related documentation.
• Assist in invoice processing, tracking, verification, and documentation control.
• Monitor and manage incoming and outgoing documents, ensuring proper recording and filing systems are maintained.
• Monitor and track client staff timesheets, ensuring proper submission, accuracy, and follow-up on any discrepancies or missing entries.
• Support day-to-day administrative operations and assist in resolving routine office-related issues.
• Handle ad-hoc administrative tasks as assigned by the team.
• Assist the sales team with inbound inquiries and provide timely responses to potential customers.
• Support preparation of sales quotations, proposals, and product/service information.
• Conduct follow-ups with leads and customers via email, phone, or online platforms.
• Maintain and update customer information, sales records, and CRM/database systems.
• Coordinate with internal teams to ensure smooth processing of customer requests and orders.
• Assist in identifying potential leads and supporting basic sales and business development activities.

Skills

Microsoft Excel

Microsoft Word

Data entry

CRM systems

Communication skills

Teamwork

Education

Pursuing Diploma or Bachelor's Degree in Business Administration/Management/Accounting or related

Tools

CRM software

MS Office

Job description

Provide general administrative and office support, including scanning, photocopying, printing, filing, and mailing documents.

Perform data entry and ensure all company records, documents, and systems are updated accurately and timely.

Support the preparation, verification, and maintenance of employee timesheets and related documentation.

Assist in invoice processing, tracking, verification, and documentation control.

Monitor and manage incoming and outgoing documents, ensuring proper recording and filing systems are maintained.

Monitor and track client staff timesheets, ensuring proper submission, accuracy, and follow-up on any discrepancies or missing entries.

Support day-to-day administrative operations and assist in resolving routine office-related issues.

Handle ad-hoc administrative tasks as assigned by the team.

Assist the sales team with inbound inquiries and provide timely responses to potential customers.

Support preparation of sales quotations, proposals, and product/service information.

Conduct follow-ups with leads and customers via email, phone, or online platforms.

Maintain and update customer information, sales records, and CRM/database systems.

Coordinate with internal teams to ensure smooth processing of customer requests and orders.

Assist in identifying potential leads and supporting basic sales and business development activities.

Requirements

Currently pursuing a Diploma or Bachelor’s Degree in Business Administration, Business Management, Human Resource Management, Accounting, Finance, or related fields.

Preferred internship duration is 6 months, with flexibility to start earlier or extend based on mutual agreement between both parties.

Proficient in Microsoft Office applications, especially Microsoft Excel and Word.

Comfortable with data entry, administrative documentation, and basic sales support tasks.

Internet savvy and familiar with online tools, CRM systems, and communication platforms.

Good communication and interpersonal skills.

Able to work independently as well as in a team environment.

Detail-oriented, responsible, and willing to learn.

Able to commit to the internship duration as required by the university or institution.

What You Will Learn

Administrative operations, office management, and documentation control.

Timesheet and invoice processing workflows.

Sales support operations and inside sales processes.

Customer communication, follow-up, and lead management.

CRM usage, data management, and record-keeping practices.

Cross-functional coordination between admin and sales teams.

Professional communication and workplace skills.

We are a well established TUV Star 3* rated software house. At Reliable we build innovations that drive our client’s business.

We take up challenging transformation, digitalisation and cloud technology projects for our clients and build scalable software and systems.

Reliable Business Technologies Sdn Bhd delivers cutting edge Enterprise IT solutions in niche areas like Telecommunications/Finance/Government sectors using innovative technology for clients in Malaysia and Overseas.

Our motto is "Towards Technology Excellence".

This along with core human values of integrity, honesty and our go getting attitude is the recipe of our success. If you are excited about working in challenging IT environment, we invite you to grow together with us.

Our Website: http://www.rbtsb.com/

Contact: 03 - 2283 1353