Integrated Operations

Glodon Company Limited; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Glodon Company Limited in Kuala Lumpur, Malaysia seeks an Operations Specialist to coordinate internal systems (Salesforce, Microsoft, SharePoint) and manage contract SOPs. The role requires developing SOPs for contracts and orders, and structuring contract terms for overseas branches.

You will support HQ-level client meetings and analyze internal business data to inform decisions. The ideal candidate holds a bachelor’s degree in Administrative Management or related field with 3–5 years of SOP

Qualifications

• Bachelor's degree or above in Administrative Management or related field.
• 3–5 years of experience in internal operations SOP management or business operations preferred.
• Fluent in English and Chinese (listening, speaking, reading, and writing).

Responsibilities

• Coordinate operation, management, and account renewal of internal systems such as Salesforce, Microsoft, and SharePoint.
• Formulate, execute, and update internal SOPs for contracts, orders, etc.
• Formulate, release, and execute contract terms for overseas branches.
• Support and manage headquarters-level client meetings.
• Report, analyze, and announce internal business data.

Skills

Cross-department communication

Coordination

Multitasking

English & Chinese fluency

Data analysis

Education

Bachelor's degree in Administrative Management or related field

Tools

Salesforce

SharePoint

Dropbox

Office suite

Job description

• Responsible for coordinating the operation, management, and account renewal of internal systems such as Salesforce, Microsoft, and SharePoint.
• Responsible for the formulation, execution, and updating of internal SOPs for contracts, orders, etc.
• Responsible for the formulation, release, and execution of contract terms for overseas branches.
• Responsible for supporting and managing headquarters-level client meetings.
• Responsible for reporting, analyzing, and announcing internal business data.

Job Requirements

• Bachelor's degree or above in Administrative Management or a related field; 3-5 years of experience in internal operations SOP management and business operations is preferred.
• Fluent in English and Chinese (listening, speaking, reading, and writing); strong cross-departmental and cross-cultural communication and coordination skills.
• Proficient in office and business systems such as Office, SharePoint, Dropbox, and Salesforce; able to independently complete data updates and system configuration.
• Detail-oriented and rigorous; excellent multitasking ability; able to independently plan work progress and ensure all tasks are completed on schedule.