Insurance Billing & Operations Specialist

Marsh McLennan; Kuala Lumpur; On-site; MYR 47,000 - 71,000; Full time

Job summary

Marsh Commercial in Kuala Lumpur is seeking a Coordinator - Insurance Operations to join our Billing Team. You will prepare and issue invoices, capture accruals, review billing data, and support day-to-day billing activities to ensure accuracy and timeliness.

Based at Pavilion Damansara Corporate Towers, you will collaborate with stakeholders across Malaysia, Singapore, or Hong Kong, maintain records, meet SLAs, and contribute to KPI achievements while upholding compliance.

Qualifications

• Diploma in Business, Finance, Accounting, Insurance, or related discipline.
• Minimum 2 years of working experience in reinsurance placement or billing.
• Good understanding of reinsurance placements and billing processes.
• Attention to detail with the ability to process transactions accurately.
• Ability to prioritise work and meet deadlines, especially month-end.
• Strong English communication and interpersonal skills.
• Proficiency in Microsoft Excel and other Microsoft Office applications.

Responsibilities

• Prepare and issue invoices, capture accruals, and support day-to-day billing activities.
• Review billing information to ensure accuracy and completeness before processing.
• Resolve basic billing discrepancies by working with stakeholders and business partners.
• Maintain accurate records and prepare reports as required.
• Ensure compliance with policies, procedures, and SLAs.
• Build and maintain relationships with internal teams across Malaysia, Singapore, or Hong Kong.
• Contribute to achievement of team KPIs and continuous process improvements.

Skills

English communication

Cantonese language

Microsoft Excel

Education

Diploma in Business/Finance/Accounting/Insurance

Tools

Microsoft Office

Job description

Marsh Commercial in Kuala Lumpur is seeking a Coordinator - Insurance Operations to join our Billing Team. You will prepare and issue invoices, capture accruals, review billing data, and support day-to-day billing activities to ensure accuracy and timeliness.

Based at Pavilion Damansara Corporate Towers, you will collaborate with stakeholders across Malaysia, Singapore, or Hong Kong, maintain records, meet SLAs, and contribute to KPI achievements while upholding compliance.