Insurance Assistant (Admin)

DIRECT IMPORT CONCEPT SDN BHD; Selangor; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Medical Claim

Annual Dinner

Festive Celebration

Job summary

D'Concept is a Malaysia-based importer-car platform seeking an Insurance Administration & Operations Support professional. You will process insurance cases, endorsements, and maintain essential reports with a focus on accuracy and timely execution.

The role requires coordinating with internal teams, SAs, insurers, and customers, while sustaining high service standards. Fresh graduates are welcome; familiarity with MS Office and Google Workspace is beneficial.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in insurance administration, automotive industry, or operations support is an added advantage.
• Proficient in Microsoft Office and Google Workspace.

Responsibilities

• Process new, renewal, and used car insurance cases, ensuring accuracy and timely completion.
• Handle endorsement requests and ensure policy updates are properly documented.
• Update and maintain operational reports with data accuracy and reliability.
• Support daily operations for motor and non-motor insurance tasks.
• Cover teammates during leave or medical absence to ensure workflow continuity.
• Perform ad hoc duties as assigned by Head of Department and ensure follow-up.

Skills

Microsoft Office

Google Workspace

Communication

Coordination

Time management

Attention to detail

Team player

Independence

Education

Fresh graduates encouraged

Tools

Microsoft Office

Google Workspace

Job description

Working hours:
8.30 am to 5.30 pm (Monday-Friday)

Role Focus: Insurance Administration & Operations Support

Ownership 1 – Insurance Case Management

Process new, renewal, and used car insurance cases, as well as other requests from Sales Advisors (SAs) and customers, ensuring accuracy and timely completion.

Handle endorsement requests and ensure all policy updates are properly documented and processed.

Update and maintain assigned operational reports, ensuring data accuracy, completeness, and reliability.

Ownership 2 – Operational Support & Coordination

Support daily operations for both motor and non-motor insurance tasks.

Assist in covering the responsibilities of teammates during leave or medical absence to ensure smooth workflow continuity.

Perform ad hoc duties assigned by the Head of Department and ensure timely follow-up and completion

Execute insurance administrative tasks accurately, efficiently, and with strong attention to detail.

Maintain organized documentation and proper record keeping for easy reference and handover.

Coordinate effectively with internal departments, Sales Advisors (SAs), insurers, and customers in accordance with SOPs.

Support departmental initiatives and maintain operational and service standards.

Requirements

• Fresh graduates are encouraged to apply.
• Experience in insurance administration, automotive industry, or operations support is an added advantage.
• Basic knowledge of motor insurance processes and documentation is preferred.
• Proficient in Microsoft Office and Google Workspace.
• Able to work in a fast-paced environment and handle multiple tasks.
• Good attention to detail and accuracy.
• Good communication and coordination skills.
• Responsible and able to work independently.
• Good time management and follow-up skills.
• Team player with a positive working attitude.

Employee Benefit:

• Medical Claim
• Annual Dinner
• Festive Celebration

D'Concept is Malaysia's largest imported car platform, leading the automotive market with a strong presence in Malaysia, Japan, Australia, and England. We’re not just about selling cars; we’re committed to delivering exceptional experiences with a wide range of high-quality vehicles from around the world. Our passion for excellence and cross-border reach make us a key player in the industry. Join our innovative team in departments like Sales, Marketing, Customer Service, and Logistics, and drive success with us in the exciting world of imported cars!

D'Concept is Malaysia's largest imported car platform, leading the automotive market with a strong presence in Malaysia, Japan, Australia, and England. We’re not just about selling cars; we’re committed to delivering exceptional experiences with a wide range of high-quality vehicles from around the world. Our passion for excellence and cross-border reach make us a key player in the industry. Join our innovative team in departments like Sales, Marketing, Customer Service, and Logistics, and drive success with us in the exciting world of imported cars!