Insights Research Analyst: Primary Research & Customer Data

Informa Group; Malaysia; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Private medical cover

Career development & training

Job summary

Informa TechTarget in Malaysia is seeking a Research Analyst for the Primary Research & Customer Insights team. You will design and execute primary research projects, lead data collection, and deliver actionable insights across technology markets.

You’ll collaborate with analysts and clients, mentor junior staff, and contribute to knowledge-sharing while supporting flexible in-office and remote work arrangements.

Qualifications

• Experience in research, data analysis, or related roles.
• Proven ability to manage complex projects, prioritize tasks, and meet tight deadlines.
• Strong organizational skills, with the ability to manage multiple priorities and deadlines.
• Exposure to research methodologies, data acquisition, and operational workflows.
• Strong quantitative analysis expertise. Strong analytical skills to manage and interpret large datasets, ensuring accuracy and actionable insights.
• Strong secondary research skills/ability to discover and aggregate disparate information into useful actions.
• Experience with analytical tools and platforms such as Qualtrics, SPSS, Excel etc.

Responsibilities

• Lead high-quality primary research projects that create market-based perspectives for syndicated research services, ensuring strategic alignment with project objectives.
• Direct and manage on-time delivery of complex primary research projects that serve as essential components of consulting engagements.
• Lead collaboration with analysts, clients, and research partners to design and validate survey instruments that produce high-value metrics and actionable insights, providing expert guidance on methodology.
• Oversee and optimize fielding of survey projects that meet quotas while managing stakeholder relationships and troubleshooting sampling challenges.
• Drive and implement innovative methodologies to advance analytic techniques for primary research insights.
• Lead and contribute to knowledge-sharing initiatives within the team, including training sessions and methodology workshops.

Skills

Research experience

Data analysis

Project management

Organizational skills

Research methodologies

Quantitative analysis

Secondary research

Qualtrics

SPSS

Excel

Tools

Qualtrics

SPSS

Excel

Job description

Informa TechTarget in Malaysia is seeking a Research Analyst for the Primary Research & Customer Insights team. You will design and execute primary research projects, lead data collection, and deliver actionable insights across technology markets.

You’ll collaborate with analysts and clients, mentor junior staff, and contribute to knowledge-sharing while supporting flexible in-office and remote work arrangements.