Senior Primary Research & Customer Insights Analyst

TechTarget, Inc.; George Town; Hybrid; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Great community

Volunteer time

Career development

Generous leave

Private medical cover

ShareMatch scheme

Wellbeing support

Job summary

Informa TechTarget is seeking a skilled Research Analyst to lead primary research and customer insights projects across multiple technology sectors. You will design, execute, and validate surveys, manage fieldwork, and collaborate with analysts and clients to deliver actionable intelligence.

You will mentor junior analysts and contribute to methodological innovations, ensuring high-quality deliverables and strong stakeholder alignment across global markets.

Qualifications

• Experience in research, data analysis, or related roles.
• Proven ability to manage complex projects, prioritize tasks, and meet tight deadlines.
• Strong organizational skills to manage multiple priorities and deadlines.
• Exposure to research methodologies, data acquisition, and operational workflows.
• Strong quantitative analysis expertise with ability to interpret large datasets.

Responsibilities

• Lead high-quality primary research projects for market-based insights.
• Direct and manage on-time delivery of complex primary research projects.
• Design and validate survey instruments with guidance on methodology.
• Oversee fielding of surveys ensuring quotas and stakeholder satisfaction.
• Develop new research panels to feed insights for key industry sectors.
• Build relationships with research partners and internal clients.

Skills

Research

Data analysis

Quantitative analysis

Survey design

Project management

Stakeholder management

Excel

Qualtrics

SPSS

Tools

Qualtrics

SPSS

Excel

Job description

Informa TechTarget is seeking a skilled Research Analyst to lead primary research and customer insights projects across multiple technology sectors. You will design, execute, and validate surveys, manage fieldwork, and collaborate with analysts and clients to deliver actionable intelligence.

You will mentor junior analysts and contribute to methodological innovations, ensuring high-quality deliverables and strong stakeholder alignment across global markets.