Inside Sales - With Shifts (40 hours a week)

AA Alive Sdn Bhd; Batu Caves; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Incentives and training

Job summary

AA Alive Sdn Bhd in Batu Caves, Selangor, Malaysia, invites an ambitious Inside Sales representative to join our team. This full-time, office-based role focuses on engaging prospects via phone, email, and video conferencing to promote products, qualify leads, and close sales.

You will drive revenue growth and build strong client relationships from our Batu Caves office. The role requires proven inside sales experience, a track record of meeting targets, and excellent communication skills.

Qualifications

• Proven inside sales or telesales experience.
• Demonstrated ability to meet or exceed sales targets.
• Excellent verbal and written communication.
• Strong listening and consultative selling skills.

Responsibilities

• Proactively contact and engage with prospective clients via phone, email, and video conferencing.
• Qualify inbound and outbound leads to determine potential fit and purchasing intent.
• Deliver compelling product and service presentations tailored to client needs.
• Build and maintain positive relationships with clients throughout the sales process.
• Negotiate pricing and contract terms to reach mutually beneficial agreements.
• Close sales deals and meet or exceed sales targets.
• Maintain accurate records of client interactions and pipeline in CRM.
• Collaborate with sales, marketing, and support teams to ensure seamless customer experience.

Skills

Inside sales

CRM systems

Communication skills

Lead qualification

Negotiation

Tools

Video conferencing

CRM software

Job description

Inside Sales - With Shifts (40 hours a week)

About us

AA Alive Sdn Bhd is a dynamic and forward-thinking organisation committed to delivering exceptional service and innovative solutions to our clients. We pride ourselves on fostering a collaborative workplace culture where our team members are empowered to succeed and grow. Our commitment to excellence and customer satisfaction drives everything we do, and we're looking for talented individuals who share our passion for delivering outstanding results.

About the role

We are seeking a motivated and results-driven Inside Sales representative to join our team at our Batu Caves, Selangor location. This is a full-time position that plays a crucial role in driving revenue growth and building strong client relationships from our office-based environment. As an Inside Sales representative, you will be the voice of AA Alive, engaging with prospects and customers through phone, email, and video conferencing to promote our products and services, qualify leads, and close sales. This role is essential to our business development strategy and offers an excellent opportunity to make a direct impact on our company's success whilst developing a rewarding career in sales.

Key responsibilities

Proactively contact and engage with prospective clients via phone, email, and video conferencing to identify sales opportunities and present relevant solutions

Qualify inbound and outbound leads to determine potential fit and purchasing intent

Deliver compelling product and service presentations tailored to client needs and requirements

Build and maintain positive relationships with clients, ensuring excellent customer service throughout the sales process

Negotiate pricing and contract terms with clients to reach mutually beneficial agreements

Successfully close sales deals and meet or exceed assigned sales targets and quotas

Maintain accurate and up-to-date records of all client interactions, sales activities, and pipeline opportunities using CRM systems

Collaborate with the broader sales, marketing, and customer support teams to ensure seamless customer experience

Provide feedback on market trends, customer needs, and competitor activity to support strategic planning

Follow up with clients post-sale to ensure satisfaction and identify opportunities for upselling and cross-selling

What we're looking for

Proven experience in inside sales, telesales, sales consultancy, or a related customer-facing sales role

Demonstrated track record of meeting or exceeding sales targets and quotas

Excellent verbal and written communication skills with the ability to articulate complex concepts clearly

Strong listening and consultative selling skills to understand client needs and present appropriate solutions

Proficiency in using CRM systems and sales enablement tools

Ability to work independently and take ownership of your sales pipeline whilst thriving in a team environment

Resilience and a positive attitude towards rejection, with strong motivation to drive results

Excellent organisational and time management skills to manage multiple prospects and accounts simultaneously

Problem-solving ability and flexibility in adapting your approach to different client situations

Professional demeanour and strong work ethic

Preferred: Experience in industries such as financial services, telecommunications, technology, or B2B sales

Preferred: Fluency in multiple languages to support our diverse client base

What we offer

At AA Alive Sdn Bhd, we believe in investing in our people and creating an environment where they can thrive professionally and personally. We offer a competitive package including a market-competitive salary, performance-based bonuses and incentives to reward your achievements. You will have access to comprehensive professional development and training programmes to enhance your sales skills and product knowledge. We foster a collaborative and supportive work culture where your contributions are valued and recognised.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Inside Sales Person?
• Which of the following types of qualifications do you have?

AA Alive Sdn Bhd market and distribute medical devices and consumer health items. Established in 2016, we adopt a customer-first and great after-sales service approach. Underlying this approach are upstanding associates within our organization. As such, we are actively looking for aspiring candidates to accelerate our growth.

AA Alive Sdn Bhd market and distribute medical devices and consumer health items. Established in 2016, we adopt a customer-first and great after-sales service approach. Underlying this approach are upstanding associates within our organization. As such, we are actively looking for aspiring candidates to accelerate our growth.

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