Inside Sales Specialist

Exclusive Networks Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

Exclusive Networks Malaysia Sdn Bhd is looking for a sales professional to build relationships with mid-market partners and customers. The role involves managing the sales cycle and collaborating with marketing and vendor teams to foster business growth.

Ideal candidates will have 1–2 years of experience in sales, strong communication skills, and a diploma or degree in a relevant field. Join us to deliver exceptional customer engagement and drive sales performance.

Qualifications

• 1–2 years of experience in digital sales, telesales, or inside sales.
• Self-starter with a strong performance track record and drive to achieve goals.
• General IT industry knowledge is advantageous.

Responsibilities

• Manage the entire sales cycle: prospect, contact, qualify, and close sales.
• Collaborate with marketing and vendor management on lead-generation campaigns.
• Deliver product and solution messaging across various platforms.

Skills

Sales/customer service relationship

Interpersonal communication

Telesales experience

Quick learning

Education

Diploma/Degree in Business, Marketing, IT, or equivalent

Tools

CRM systems

Job description

Responsibilities

• Serve as the first point of contact to build long‑term relationships with mid‑market business partners and customers, supporting sales targets and revenue growth.
• Manage the entire sales cycle: prospect, contact, qualify, nurture, and close sales while coordinating delivery.
• Handle daily quotation requests, build and maintain a sales pipeline, and review weekly performance metrics.
• Collaborate with marketing, channel, and vendor management teams to execute lead‑generation campaigns and partner recruitment activities.
• Engage inbound and outbound leads across industries, identify opportunities, and determine customer needs for security and cloud offerings.
• Operate the company CRM system for customer profiling, tracking leads, quotations, MQLs, and SQLs.
• Deliver product, solution, and value‑propagation messaging verbally, in writing, and via digital platforms to capture partner/customer attention and envision their future with the company.
• Leverage digital and social platforms (email, video, chat, phone, conference call, LinkedIn, etc.) to maintain 60‑90 daily outreach activities.
• Prepare action plans and results reports for team leads and management to stay on top of team goals and objectives.
• Act as the digital sales ambassador to deliver world‑class customer engagement (Distribution‑as‑a‑Service) to vendors, business partners, and customers.

Qualifications and Experience

• Diploma/Degree in Business, Marketing, IT, or equivalent discipline.
• 1–2 years of experience in digital sales, telesales, or inside sales with a proven track record of success.
• Excellent sales/customer‑service relationship background; telesales experience preferred.
• Self‑starter with an outstanding performance track record and a drive to achieve goals.
• Strong interpersonal, oral, written, and verbal communication skills.
• Ability to communicate effectively via phone, email, chat, video, and presentations.
• General knowledge of the IT industry and CRM systems is an advantage; quick learning of product details is required.
• Team‑player, success‑driven attitude, motivated by performance rewards and business collaboration.

About Exclusive Networks

Exclusive Networks is a global cybersecurity go‑to‑market specialist that delivers managed security services, technical accreditation, and training across more than 170 countries.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.