Inside Sales Representative

Tech Titan Group - Titan Guard and Tech Titan Distribution; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading company in the tech industry is seeking an Inside Sales Representative located in Kuala Lumpur. This role involves generating leads, conducting outbound sales calls, and managing customer relationships to achieve sales targets. The ideal candidate will possess excellent communication skills and a strong sales background, ensuring customer satisfaction and successful transactions.

Qualifications

• Experience in sales or customer service is preferred.
• Ability to manage multiple tasks and prioritize effectively.
• Strong verbal and written communication skills.

Responsibilities

• Identify potential customers and initiate outbound sales calls.
• Present products/services and handle customer inquiries.
• Maintain accurate records of sales activities and customer interactions.

Skills

Lead Generation

Communication

Negotiation

CRM Management

Market Research

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Tech Titan

About the job Inside Sales Representative

• Lead Generation:
  • Identify potential customers through various sources.
  • Conduct research to understand client needs and preferences.
• Outbound Sales Calls:
  • Initiate outbound calls to prospects to introduce products or services.
  • Engage in follow-up calls to nurture leads and move them through the sales pipeline.
• Product/Service Presentations:
  • Present and explain the features and benefits of products or services to potential clients.
  • Answer customer inquiries and provide relevant information.
• Develop and deliver persuasive sales pitches to convert leads into customers.
• Handle objections and address concerns to close deals.
• Work towards achieving or exceeding assigned sales targets and quotas.
• Customer Relationship Management (CRM):
  • Use CRM tools to manage and track customer interactions, leads, and sales opportunities.
• Collaboration with Marketing:
  • Coordinate with the marketing team to align sales efforts with overall marketing strategies.
  • Provide feedback on the effectiveness of marketing campaigns.
• Qualification of Leads:
  • Qualify leads based on established criteria to prioritize sales efforts.
• Documentation:
  • Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in the sales pipeline.
• Closing Deals:
  • Negotiate terms, close sales, and ensure successful transactions.
• Customer Follow-Up:
  • Conduct post-sale follow-up to ensure customer satisfaction and gather feedback.
• Cross-Selling and Up-Selling:
  • Identify opportunities for cross-selling or up-selling additional products or services.
• Market Research:
  • Stay informed about industry trends, market conditions, and competitor activities.
• Training and Development:
  • Stay updated on product knowledge and sales techniques through ongoing training.