Inside Sales Executive (Penang Branch)

JOS (Malaysia) Sdn. Bhd.; Penang; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Anniversary Leave with Company

Festive Eve

Long Service Award

Training & Development

Medical Benefits including Dental & 1-

Optical

Job summary

JOS (Malaysia) Sdn. Bhd. is seeking an Inside Sales Executive to generate leads, secure new business opportunities, and maintain strong relationships with existing customers. You will identify customer needs, manage accounts, and ensure timely delivery of services.

The role focuses on acting as the primary contact for account management, developing new business opportunities, and meeting sales targets through effective communication and collaboration with the sales team.

Qualifications

• 1–2 years of relevant sales or account management experience.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in phone and cold calling techniques.
• Exceptional customer service, listening and sales skills.

Responsibilities

• Act as the primary contact for all customer account management matters.
• Generate new leads and develop relationships with potential customers.
• Understand customer needs and offer appropriate solutions.
• Ensure timely and successful delivery of solutions in line with customer objectives.
• Communicate progress of sales initiatives to stakeholders.
• Develop new business opportunities and improve existing relationships to meet sales targets.
• Track and forecast sales performance (e.g., monthly results and annual forecasts).
• Prepare regular reports on account status.
• Collaborate with the sales team to identify and grow opportunities within assigned territory.
• Assist with client requests and issue escalations as needed.

Skills

Communication skills

Organizational skills

Multitasking

Cold calling techniques

Customer service

Sales skills

Education

BA/BS degree in Business Administration, IT, Sales, or related field

Job description

The Inside Sales Executive is responsible for generating sales leads, securing new business opportunities, and maintaining strong relationships with existing customers. This role involves identifying customer needs, managing accounts, and ensuring timely delivery of services.

WHAT YOU’LL BE DOING

• Act as the primary contact for all customer account management matters.
• Generate new leads and develop relationships with potential customers.
• Understand customer needs and offer appropriate solutions.
• Ensure timely and successful delivery of solutions in line with customer objectives.
• Communicate progress of sales initiatives to stakeholders.
• Develop new business opportunities and improve existing relationships to meet sales targets.
• Track and forecast sales performance (e.g., monthly results and annual forecasts).
• Prepare regular reports on account status.
• Collaborate with the sales team to identify and grow opportunities within assigned territory.
• Assist with client requests and issue escalations as needed.

EDUCATION

• BA/BS degree in Business Administration, IT, Sales, or related field.

REQUIREMENT

• 1-2 years of relevant experience in sales or account management.
• Strong communication skills (both verbal and written).
• Good organizational and multitasking abilities.
• Proficient in phone and cold calling techniques.
• Exceptional customer service, listening, and sales skills.

ATTRACTIVE BENEFITS

• Anniversary Leave with Company
• Festive Eve
• Long Service Award
• Training & Development
• Medical Benefits including Dental & Optical

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?

Computer Software & Networking 101-1,000 employees

JOS Malaysia is a leading global solutions and services provider with a successful track record of over 30 years in the Information and Communications Technology (ICT) market serving government entities and blue-chip companies across industries such as FSI, F&B, Electronics, Healthcare, Media, and Retail.

JOS Malaysia has deep expertise in delivering end-user computing, IT system integration and IT infrastructure support services.

At JOS Malaysia, we are committed to making a lasting difference by helping businesses meet challenges and maximize opportunities.

JOS Malaysia is a leading global solutions and services provider with a successful track record of over 30 years in the Information and Communications Technology (ICT) market serving government entities and blue-chip companies across industries such as FSI, F&B, Electronics, Healthcare, Media, and Retail.

JOS Malaysia has deep expertise in delivering end-user computing, IT system integration and IT infrastructure support services.

At JOS Malaysia, we are committed to making a lasting difference by helping businesses meet challenges and maximize opportunities.

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What can I earn as an Inside Sales Executive