Inside Sales Executive

KEYENCE Malaysia; Bayan Lepas; On-site; MYR 22,000 - 36,000; Full time

Job summary

KEYENCE Malaysia, a global automation leader, seeks a proactive Telemarketing Assistant to engage Mandarin, English, and Bahasa Malaysia clients from Bayan Lepas, Penang. You will deliver scripted product information, gather customer details, and schedule appointments for field sales.

The role rewards quick learners, teamwork, and reliability in a fast-paced tech environment. Fluency in English and Bahasa Malaysia, plus Mandarin preferred, will help you connect with diverse clients.

Qualifications

• Must have strong verbal and written communication skills.
• Fluent in English, Bahasa Malaysia; Mandarin preferred for Mandarin-speaking clients.
• Able to work in a fast-paced team and adapt to scripts.
• Willing to work Overtime when necessary and learn product information.

Responsibilities

• Deliver prepared sales talks using scripts to describe products and schedule appointments for sales reps.
• Explain products and answer customer questions.
• Obtain customer information (name, address) and enter into the system.
• Adjust scripts to target individual needs and interests.
• Learn product information and knowledge.

Skills

Communication

English fluency

Bahasa Malaysia

Mandarin

Teamwork

Overtime

Fast learner

Independent worker

Education

SPM

Job description

Company Description KEYENCE Malaysia is part of a global leader in automation, providing advanced sensing and control technologies to a wide range of industries. The company focuses on innovative products that improve manufacturing efficiency, quality, and safety. Team members work in a fast-paced, technology-driven environment with opportunities to learn about cutting-edge automation solutions. KEYENCE emphasizes professional development, customer-centric service, and collaborative teamwork. Joining KEYENCE Malaysia offers exposure to both local and international markets within a dynamic global organization.

Role Description

• Deliver prepared sales talks, reading from scripts that describe products in order to persuade potential customers to know more about our products and schedule appointments for sales representative to meet with prospective customers.
• Explain products and answer questions from customers.
• Obtain customer information such as name, address and enter information into computers.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Learn up product information and knowledge.

Qualifications

• Minimum education level: SPM
• Required Languages: English, Bahasa Malaysia and Mandarin
• Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
• Excellent interpersonal and communication skill (verbal and written)
• Independent and able to work well in a team, fast learner
• Able to work overtime when necessary
• Engineering related education background or working experience is additional advantage
• Working experience as telemarketer or at call center is additional advantage
• Independent and able to work well in a team