Inside Account Manager SEA - Drive Growth & Client Success

Traveltechessentialist; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Paid annual leave

Access to travel industry perks

Career advancement opportunities

Job summary

Traveltechessentialist is looking for an Inside Account Manager in Kuala Lumpur to enhance client relationships and drive growth. The ideal candidate will manage client concerns and identify upselling opportunities, ensuring exceptional service and satisfaction.

Applicants should possess a bachelor's degree and prior experience in sales or account management. Strong communication, business acumen, and a customer-centric approach are essential for success in this dynamic role.

Qualifications

• A minimum of 1-2 years of experience in sales, account management, customer service, or a related field.
• Strong listening skills and solutions-focused mindset.
• Fluency in English; knowledge of Malay, Cantonese, and Mandarin is desirable.

Responsibilities

• Serve as the main contact for client concerns.
• Retain existing accounts and identify upselling opportunities.
• Provide periodic reports and insights based on data.

Skills

Customer-centric mindset

Excellent communication skills

Business acumen

Persuasiveness

Attention to detail

Team collaboration

Education

Bachelor's degree in business administration, marketing, sales or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

CRM software

Job description

Traveltechessentialist is looking for an Inside Account Manager in Kuala Lumpur to enhance client relationships and drive growth. The ideal candidate will manage client concerns and identify upselling opportunities, ensuring exceptional service and satisfaction.

Applicants should possess a bachelor's degree and prior experience in sales or account management. Strong communication, business acumen, and a customer-centric approach are essential for success in this dynamic role.