Infrastructure Operations Engineer - 24x5 Shift (Cloud & Windows)

Johnson Matthey Services Sdn. Bhd.; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Benefits offered by this job

EPF Employer contribution 15%

Life Insurance

Medical Coverage for Dependents

Dental and Optical Claims

Competitive annual incentive plan

Job summary

Johnson Matthey Services Sdn. Bhd. is seeking an Infrastructure Operations Engineer (Level 2 - Rotational Shift) in Kuala Lumpur. The role focuses on remote infrastructure support, cross-functional collaboration, and proactive patching and incident handling.

The ideal candidate has hands-on experience with VMware, Windows Server, cloud platforms (Azure, AWS), and Linux (RHEL/SUSE), plus PowerShell and Veeam. ITIL knowledge and weekend standby are beneficial for the position.

Qualifications

• A recognised IT qualification is required.
• Operational experience with virtualization and cloud platforms is essential.
• Familiarity with ITIL and incident management processes is preferred.

Responsibilities

• Provide remote infrastructure support and collaborate with cross-cultural teams.
• "Work with JM staff and external partners to complete projects as assigned."
• Perform monthly Microsoft patching for all servers.
• Contribute to Major Incident Management and participate in after-hours when needed.
• Update and maintain technical documentation to JM standards.
• Analyse, troubleshoot, and implement approved resolutions.

Skills

ITIL awareness

Incident management

Troubleshooting

Education

Recognised IT qualification

Tools

VMware

Windows Server OS

Microsoft Azure

AWS

Linux (RHEL & SUSE)

Veeam

PowerShell

Job description

Johnson Matthey Services Sdn. Bhd. is seeking an Infrastructure Operations Engineer (Level 2 - Rotational Shift) in Kuala Lumpur. The role focuses on remote infrastructure support, cross-functional collaboration, and proactive patching and incident handling.

The ideal candidate has hands-on experience with VMware, Windows Server, cloud platforms (Azure, AWS), and Linux (RHEL/SUSE), plus PowerShell and Veeam. ITIL knowledge and weekend standby are beneficial for the position.