Hybrid Infra Operations Engineer - Rotational Shift
Matthey
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Job summary
Johnson Matthey Plc in Kuala Lumpur seeks an Infrastructure Operations Engineer to support infrastructure remotely, patch servers monthly, and assist in incident management. You will collaborate with cross-cultural teams and external partners to deliver IT services per JM standards.
The role requires VMware, Windows Server, cloud experience (Azure/AWS), Linux knowledge, Veeam, and PowerShell in a Level 2 support context, with ITIL awareness and a 24x5 shift pattern.
Qualifications
- Able to work shift (24x5) and standby weekends.
- Holder of a recognised IT qualification.
- Experience in virtualization (VMware), Windows Server OS, Cloud (Azure, AWS); Linux knowledge (RHEL/SUSE) is a plus.
- Experience in Veeam and PowerShell in a Level 2 operational role.
- Experience in Microsoft monthly patching.
- Awareness of ITIL principles.
- Knowledge of planning, installation, monitoring, troubleshooting and decommissioning of IT services.
Responsibilities
- To support infrastructure remotely and work with cross-cultural team.
- To work with JM employees and external organisations to complete projects.
- To perform Microsoft monthly patching activities for all servers.
- To participate in Major Incident Management, including possible out-of-hours work.
- To support L3 teams in updating documentation to JM standards.
- To analyze, troubleshoot and implement approved resolutions.
Skills
Education
Tools
Job description
Johnson Matthey Plc in Kuala Lumpur seeks an Infrastructure Operations Engineer to support infrastructure remotely, patch servers monthly, and assist in incident management. You will collaborate with cross-cultural teams and external partners to deliver IT services per JM standards.
The role requires VMware, Windows Server, cloud experience (Azure/AWS), Linux knowledge, Veeam, and PowerShell in a Level 2 support context, with ITIL awareness and a 24x5 shift pattern.
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