Information Technology Manager

Royce Pharma Manufacturing; Negeri Sembilan; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Job summary

ROYCE Pharma Manufacturing Sdn Bhd is seeking an Information Technology Manager to lead the company’s IT infrastructure and security. The role is full-time and on-site in Nilai, overseeing servers, networks, security systems and business applications.

You will plan IT projects, manage upgrades and coordinate with vendors to support hardware, software and cloud services. You will monitor system performance, enforce cybersecurity policies and ensure reliable operations across manufacturing,

Qualifications

• Bachelor’s degree in IT, CS or related field; certifications are a plus.
• Strong IT infrastructure and cybersecurity experience for manufacturing environments.
• Experience with ERP/MES systems and enterprise software.
• Ability to manage IT projects, timelines and budgets with internal/external stakeholders.
• Excellent communication and documentation skills; regulatory knowledge is advantageous.

Responsibilities

• Oversee IT infrastructure including servers, networks, storage and security.
• Plan and implement IT projects and system upgrades; coordinate with vendors.
• Monitor performance, troubleshoot issues and enforce cybersecurity policies.
• Maintain data backup and disaster recovery procedures.
• Lead and mentor IT staff; document processes and end-user support.
• Align IT initiatives with regulatory requirements and business goals.

Skills

IT infrastructure

Cybersecurity

ERP systems

MES systems

Vendor management

Project leadership

Documentation

Regulatory compliance

Education

Bachelor's degree

Tools

ERP software

MES software

Job description

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Company Description

ROYCE Pharma Manufacturing Sdn Bhd (ROYCE Pharma) is a dynamic and progressive pharmaceutical manufacturing company specializing in high-quality generic pharmaceutical products. The company is equipped with state-of-the-art facilities for Research & Development, pilot and commercial manufacturing, warehousing, distribution, and sales and marketing. ROYCE focuses on producing cost-effective, bioequivalent and therapeutically equivalent alternatives to branded drugs that have lost patent protection. Since the start of commercial operations, ROYCE has produced and marketed over 100 products spanning major therapeutic categories, positioning the company as a competitive player in both domestic and international markets. Team members benefit from a modern work environment and exposure to the full pharmaceutical production lifecycle.

Role Description

The Information Technology Manager is a full-time, on-site role based in Nilai. This role oversees the company’s IT infrastructure, including servers, networks, security systems, and business applications, to ensure reliable and secure operations across manufacturing, warehousing, and corporate functions. The manager will plan and implement IT projects, manage system upgrades, and coordinate with vendors to support hardware, software, and cloud services. Daily responsibilities include monitoring system performance, troubleshooting technical issues, enforcing cybersecurity policies, and maintaining data backup and disaster recovery procedures. The role also involves leading and mentoring IT staff, documenting processes, supporting end users, and collaborating with management to align IT initiatives with regulatory requirements and business goals.

Qualifications

• Strong skills in IT infrastructure management, including servers, networks, and storage systems.
• Experience with cybersecurity practices, access control, data protection, and disaster recovery planning.
• Proficiency in managing business applications such as ERP, MES, or other enterprise systems relevant to manufacturing.
• Ability to lead IT projects, manage timelines and budgets, and coordinate with internal stakeholders and external vendors.
• Demonstrated capability in troubleshooting, problem solving, and providing user support in a fast-paced environment.
• Excellent communication skills, with the ability to explain technical concepts to non-technical colleagues and prepare clear documentation.
• Prior experience in pharmaceutical, manufacturing, or highly regulated industries is an advantage.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (e.g., network, security, project management) are beneficial.