Victory Lighting Sdn Bhd is a leading lighting solutions provider committed to delivering innovative and high-quality products to our customers. With a strong presence in the Malaysian market, we pride ourselves on exceptional customer service, product excellence, and a team-oriented workplace culture. We are dedicated to helping businesses and individuals find the perfect lighting solutions for their needs.
About the role
We are seeking an enthusiastic and organised Indoor Sales and Marketing Assistant to join our team in Pasir Gudang, Johor. This is a full-time position that plays a crucial role in supporting our sales and marketing operations. You will be instrumental in driving sales initiatives, assisting with customer engagement, and supporting the development and execution of marketing campaigns. This role offers the opportunity to develop your skills in a dynamic sales and marketing environment whilst contributing directly to the growth and success of Victory Lighting Sdn Bhd.
Key responsibilities
- Assist in generating and managing sales leads through various channels, including phone calls, emails, and customer enquiries
- Provide support to the sales team in preparing quotations, proposals, and sales documentation
- Maintain and update customer databases and sales records to ensure accurate and current information
- Coordinate with customers to address product enquiries and provide product information and recommendations
- Support the development and implementation of marketing campaigns, including content creation and promotional materials
- Assist in organising and coordinating sales events, product demonstrations, and customer presentations
- Monitor and report on sales performance metrics and marketing campaign effectiveness
- Liaise between the sales, marketing, and operations teams to ensure seamless execution of initiatives
- Contribute to social media management and online marketing activities
- Perform administrative tasks such as filing, scheduling, and general office support
What we're looking for
- High school diploma or equivalent qualification; a tertiary qualification in sales, marketing, business administration or related field is advantageous
- Proven experience in a sales support, sales coordination, or customer service role, ideally within the lighting, retail, or manufacturing industry
- Strong communication and interpersonal skills with the ability to engage effectively with customers and internal stakeholders
- Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
- Excellent organisational and time management skills with the ability to manage multiple tasks and priorities
- Sound knowledge of basic sales principles and customer relationship management practices
- A proactive and solution-oriented approach to problem-solving
- Ability to work collaboratively as part of a team and independently when required
- Fluency in English and Bahasa Malaysia; additional languages are desirable
- Familiarity with CRM software or sales management systems is an advantage
- Willingness to learn and develop professional skills in sales and marketing
What we offer
Victory Lighting Sdn Bhd is committed to creating a supportive and rewarding workplace where our employees can thrive. We offer the following benefits:
- Competitive salary package commensurate with qualifications and experience
- Opportunities for professional development and training in sales and marketing disciplines
- Career progression opportunities within a growing organisation
- A collaborative and inclusive team environment
- Work-life balance initiatives and flexible working arrangements where possible
- Staff discounts on Victory Lighting products and services
- Health and wellness support programmes
- A dynamic workplace culture that values innovation and customer excellence