Indonesian Trust & Safety Content Moderator

7802 Accent.Tech.Solut.Sdn Bhd Company; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Benefits offered by this job

Fresh graduates welcome

Job summary

Accenture in Malaysia is hiring for a Content Moderation role focusing on Indonesian language content. Training will be provided, and you will review user content according to client guidelines, working with tools and teams to ensure safety and policy compliance.

Ideal candidates are detail-oriented with strong comprehension and communication skills, able to maintain objectivity, manage stress, and adapt to evolving guidelines in a dynamic Trust & Safety environment.

Qualifications

• Strong coping, emotional resilience, and stress‑management skills.
• Excellent comprehension, communication, with proficiency in the Indonesian language.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision‑making skills.

Responsibilities

• Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.
• Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending disclaimers to the response according to client definitions and guidance.
• Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model's responses.
• Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.

Skills

Emotional resilience

Attention to detail

Indonesian language proficiency

Objectivity in decision making

Strong comprehension and communication

Stress management

Job description

Accenture in Malaysia is hiring for a Content Moderation role focusing on Indonesian language content. Training will be provided, and you will review user content according to client guidelines, working with tools and teams to ensure safety and policy compliance.

Ideal candidates are detail-oriented with strong comprehension and communication skills, able to maintain objectivity, manage stress, and adapt to evolving guidelines in a dynamic Trust & Safety environment.