Inbound Sales Lead Qualifier — Junior Role

New Way Manufacturing Sdn. Bhd.; Selangor; On-site; MYR 29,000 - 58,000; Full time

Job summary

New Way Manufacturing Sdn. Bhd. is seeking an Inbound Sales Coordinator (Lead Qualification) to quickly respond to daily leads generated for shading solutions.

This junior role will learn on the job by shadowing the front desk lead and gradually take ownership of lead conversations. You will connect with prospects via phone, WhatsApp, or email, verify needs, determine whether the lead is B2B or B2C, and route or nurture accordingly.

Qualifications

• Fluent English, written and spoken.
• Basic CRM experience and willingness to learn Dynamics 365.
• Strong communication and listening skills.
• Organized with attention to detail.
• Ability to identify customer readiness to buy.

Responsibilities

• Handle inbound leads via phone, WhatsApp, or email promptly.
• Confirm customer needs and collect required details.
• Classify leads as B2B or B2C and route accordingly.
• Assign qualified B2C leads to the lead owner in Dynamics 365.
• Maintain accurate lead records in Dynamics 365 and support front desk when needed.
• Re-engage quiet leads and nurture or disqualify as appropriate.

Skills

Fluent English

CRM familiarity

Attention to detail

Communication skills

Organized

Tools

Dynamics 365

Job description

New Way Manufacturing Sdn. Bhd. is seeking an Inbound Sales Coordinator (Lead Qualification) to quickly respond to daily leads generated for shading solutions.

This junior role will learn on the job by shadowing the front desk lead and gradually take ownership of lead conversations. You will connect with prospects via phone, WhatsApp, or email, verify needs, determine whether the lead is B2B or B2C, and route or nurture accordingly.