In-Flight Agent

MAA AirAsia Berhad; Penang; Vor Ort; MYR 17.000 - 23.000; Vollzeit

Zusammenfassung

AirAsia Berhad in Penang is seeking staff for catering and ground operations. You will prepare and set carts according to orders, check item expiry and condition, and perform opening/closing counts for carts.

The role requires attention to cleanliness and safety across equipment and procedures. You will transport meals and beverages between the catering facility and aircraft, coordinate with In-Flight Operations and ground crews to ensure timely deliveries, assist at aircraft parking apron and

Qualifikationen

• Minimum SPM or equivalent.
• Experience in airport environments or handling food and beverage transport is an advantage.
• Able to work on shift patterns including overnight, weekends & public holidays.
• Excellent communication and interpersonal skills, with the ability to liaise effectively across departments.
• Well-organized, meticulous, trustworthy, and able to perform effectively under pressure.

Aufgaben

• Prepare and set carts in accordance to the set quantity and orders.
• To check on the item expiry and condition prior to setting the cart.
• Perform closing count & opening for cart / SU physically and input it in the system.
• To check the cleanliness of the cart, drawer, SU and other related equipment before doing any setting.
• Safely transport In-Flight meals, beverages, and other necessary supplies from the catering facility to the aircraft and vice versa, includes load and unload activities.
• Coordinate with In-Flight Operations employees, other ground employees and crews to ensure timely deliveries of In-Flight supplies according to flight schedules.
• Assist the In-Flight Driver at the aircraft parking apron including marshalling when docking and withdrawal from aircraft and at warehouse loading bay.
• Maintaining a professional and courteous attitude while interacting with ground employees includes crews.
• Ensure that all items delivered to the aircraft match the inventory list and meet the quality standards required for In-Flight service.
• Perform other duties & responsibilities from time to time as per instruction by the management team.

Kenntnisse

Communication skills

Organizational skills

Interpersonal skills

Safety awareness

Ausbildung

SPM or equivalent

Jobbeschreibung

Job Description WHAT YOU WILL CHAMPION:

Prepare and set carts in accordance to the set quantity and orders.

To check on the item expiry and condition prior to setting the cart.

Perform closing count & opening for cart / SU physically and input it in the system.

To check the cleanliness of the cart, drawer, SU and other related equipment before doing any setting.

Safely transport In-Flight meals, beverages, and other necessary supplies from the catering facility to the aircraft and vice versa, includes load and unload activities.

Coordinate with In-Flight Operations employees, other ground employees and crews to ensure timely deliveries of In-Flight supplies according to flight schedules.

Assist the In-Flight Driver at the aircraft parking apron including marshalling when docking and withdrawal from aircraft and at warehouse loading bay.

Maintaining a professional and courteous attitude while interacting with ground employees includes crews.

Ensure that all items delivered to the aircraft match the inventory list and meet the quality standards required for In-Flight service.

Perform other duties & responsibilities from time to time as per instruction by the management team.

REQUIREMENTS:

Minimum SPM or equivalent.

Experience working within airport environments or handling food and beverage transport is an advantage.

Able to work on shift patterns including, overnight, weekends & public holidays.

Excellent communication and interpersonal skills, with the ability to liaise effectively across departments.

Well-organized, meticulous, trustworthy, and able to perform effectively under pressure.

AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"