Head, Sales

AirAsia; Kuala Lumpur; On-site; MYR 400,000 - 650,000; Full time

Job summary

AirAsia Berhad is seeking a Head of Sales to lead partner relationships and drive revenue growth across international and regional markets. You will report directly to the ADE CEO and shape the commercial roadmap with internal stakeholders.

You will manage a robust sales pipeline, mentor the sales team, and collaborate with the ADE Management team to execute strategic objectives, expand markets, and optimize end-to-end sales processes.

Qualifications

• Proven experience in MRO and aviation-related services.
• 10+ years in commercial contracting; 5–7 years in sales strategy and revenue growth.
• Track record penetrating new markets with tailored aviation solutions.
• Experience engaging C-suite executives and business heads.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and oral communication, negotiation, and interpersonal skills.

Responsibilities

• Develop and execute a robust commercial strategy focused on driving aggressive 3rd-party sales growth and accelerating regional market penetration across new international and external markets.
• Establish, nurture, and optimize high-value strategic partnerships with key external corporate clients and C-suite stakeholders across target expansion regions.
• Set clear revenue targets, manage day-to-day sales operations, and empower/mentor the sales team to consistently achieve peak performance.
• Optimize end-to-end sales processes and remove pipeline bottlenecks to accelerate conversion efficiency and team productivity.
• Acquire new 3rd-party accounts through strategic networking, industry conferences, and targeted proactive commercial outreach in high-growth international aviation markets.
• Manage and forecast a high-quality opportunity pipeline using win-probability modeling to inform business budgeting and financial cycles.
• Protect and grow existing 3rd-party revenue streams by leading key account re-bidding efforts, maximizing retention, and uncovering upsell/cross-sell opportunities.

Skills

Aviation industry experience

Sales strategy

C-suite engagement

Negotiation

Team leadership

Job description

Head of Sales

About the Role

Reporting directly to the ADE CEO, as Head of Sales you will lead key partner relationships to drive revenue growth, developing and managing strategic relationships with client accounts and advocating client requirements to internal stakeholders.

Responsible for short- and long-term revenue growth and profitability, maintaining a robust pipeline of high-quality sales opportunities, providing market business intelligence, and defining the strategic commercial roadmap to enable sustainable market expansion.

Collaborate closely with the ADE Management team and senior organizational stakeholders to execute commercial objectives.

Key Responsibilities

• Develop and execute a robust commercial strategy focused on driving aggressive 3rd-party sales growth and accelerating regional market penetration across new international and external markets.
• Establish, nurture, and optimize high-value strategic partnerships with key external corporate clients and C-suite stakeholders across target expansion regions.
• Set clear revenue targets, manage day-to-day sales operations, and empower/mentor the sales team to consistently achieve peak performance.
• Optimize end-to-end sales processes and remove pipeline bottlenecks to accelerate conversion efficiency and team productivity.
• Acquire new 3rd-party accounts through strategic networking, industry conferences, and targeted proactive commercial outreach in high-growth international aviation markets.
• Manage and forecast a high-quality opportunity pipeline using win-probability modeling to inform business budgeting and financial cycles.
• Protect and grow existing 3rd-party revenue streams by leading key account re-bidding efforts, maximizing retention, and uncovering upsell/cross-sell opportunities.

Qualification & Requirements

• Proven experience in MRO and aviation-related services.
• At least 10 years of experience in commercial contracting, with 5 to 7 years focused on sales strategy and revenue growth.
• Demonstrated track record of penetrating new markets and developing tailored aviation support solutions.
• Proven management track record showing success in sales growth, project management, and operational execution.
• Extensive experience engaging C-suite executives and business heads.
• Strong ability to thrive in a multicultural, team-oriented, and fast-paced environment.
• Proven capability to manage multiple priorities and tight deadlines effectively.
• Exceptional written and oral communication, negotiation, and interpersonal skills.
• Proactive, self-motivated, and detail-oriented with a results-driven mindset.
• Strong resilience and ability to work effectively under pressure.
• Strong presentation skills with the ability to distill complex technical/commercial information into clear executive summaries.
• Demonstrated skill in overseeing complex tactical and strategic projects simultaneously.

AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"