In-Flight Service & Load Coordinator

AirAsia Group; Penang; On-site; MYR 17,000 - 23,000; Full time

Job summary

AirAsia Berhad in Penang is seeking staff for catering and ground operations. You will prepare and set carts according to orders, check item expiry and condition, and perform opening/closing counts for carts.

The role requires attention to cleanliness and safety across equipment and procedures. You will transport meals and beverages between the catering facility and aircraft, coordinate with In-Flight Operations and ground crews to ensure timely deliveries, assist at aircraft parking apron and

Qualifications

• Minimum SPM or equivalent.
• Experience in airport environments or handling food and beverage transport is an advantage.
• Able to work on shift patterns including overnight, weekends & public holidays.
• Excellent communication and interpersonal skills, with the ability to liaise effectively across departments.
• Well-organized, meticulous, trustworthy, and able to perform effectively under pressure.

Responsibilities

• Prepare and set carts in accordance to the set quantity and orders.
• To check on the item expiry and condition prior to setting the cart.
• Perform closing count & opening for cart / SU physically and input it in the system.
• To check the cleanliness of the cart, drawer, SU and other related equipment before doing any setting.
• Safely transport In-Flight meals, beverages, and other necessary supplies from the catering facility to the aircraft and vice versa, includes load and unload activities.
• Coordinate with In-Flight Operations employees, other ground employees and crews to ensure timely deliveries of In-Flight supplies according to flight schedules.
• Assist the In-Flight Driver at the aircraft parking apron including marshalling when docking and withdrawal from aircraft and at warehouse loading bay.
• Maintaining a professional and courteous attitude while interacting with ground employees includes crews.
• Ensure that all items delivered to the aircraft match the inventory list and meet the quality standards required for In-Flight service.
• Perform other duties & responsibilities from time to time as per instruction by the management team.

Skills

Communication skills

Organizational skills

Interpersonal skills

Safety awareness

Education

SPM or equivalent

Job description

AirAsia Berhad in Penang is seeking staff for catering and ground operations. You will prepare and set carts according to orders, check item expiry and condition, and perform opening/closing counts for carts.

The role requires attention to cleanliness and safety across equipment and procedures. You will transport meals and beverages between the catering facility and aircraft, coordinate with In-Flight Operations and ground crews to ensure timely deliveries, assist at aircraft parking apron and