Ice Cream Outlet Supervisor - Lead, Grow & Delight Guests

The Inside Scoop Sdn Bhd; Port Dickson; On-site; MYR 39,000 - 56,000; Full time

Benefits offered by this job

Ice cream perks

Job summary

The Inside Scoop Sdn Bhd in Port Dickson is seeking passionate, energetic and customer-focused individuals to lead our team and create an unforgettable ice cream experience for customers. Join a vibrant and growing brand in Malaysia.

As an Outlet Supervisor, you’ll oversee daily operations, lead staff, manage stock, drive sales, and ensure SOPs are followed. We offer competitive salary, career growth, training, and exclusive ice cream perks.

Qualifications

• Education: SPM/STPM/Pre-U, Diploma, or Bachelor’s Degree in F&B, Hospitality, Tourism, or a related field.
• Experience: At least 1 year in F&B or related field.
• Languages: Proficiency in English and Bahasa Malaysia.
• Skills: Leadership, teamwork and problem solving abilities.
• Flexibility: Willing to work on weekends, public holidays, and shift duties.
• Relocation: Open to relocating for new opportunities.

Responsibilities

• Lead and inspire a team to deliver exceptional customer service.
• Manage daily operations, staffing, and team performance.
• Ensure smooth stock handling and inventory management.
• Drive sales growth and seek new opportunities to increase revenue.
• Monitor and achieve performance KPIs.
• Maintain store standards according to SOPs.

Skills

Leadership

Teamwork

Problem solving

Education

SPM/STPM/Pre-U, Diploma, or Bachelor’s in F&B or related field

Job description

The Inside Scoop Sdn Bhd in Port Dickson is seeking passionate, energetic and customer-focused individuals to lead our team and create an unforgettable ice cream experience for customers. Join a vibrant and growing brand in Malaysia.

As an Outlet Supervisor, you’ll oversee daily operations, lead staff, manage stock, drive sales, and ensure SOPs are followed. We offer competitive salary, career growth, training, and exclusive ice cream perks.