I.T / ERP ADMINISTRATOR

Maxter Glove Manufacturing; Meru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maxter Glove Manufacturing in Meru, Selangor, is seeking an ERP Specialist to manage configuring, maintaining, and optimizing the ERP system across manufacturing, finance and procurement. You will provide user training, create SOPs, and coordinate with vendors to align ERP configurations with business needs.

The role focuses on system reliability, security, and compliance with data protection regulations, while driving adoption of real-time data and process improvements across departments.

Qualifications

• Bachelor’s degree or Diploma in IT, CS, engineering, or business administration.
• Proven ERP configuration, maintenance and optimization experience across manufacturing, finance and procurement.
• Strong communication skills with experience delivering user training and SOPs.
• Ability to tailor ERP modules with cross-functional teams to drive adoption.
• Familiar with vendor coordination for ERP procurement and configuration.
• Knowledge of ERP operations, configurations and problem-solving skills.

Responsibilities

• Configure and maintain ERP software, manage user accounts, roles and security.
• Liaise with vendors and implementors on ERP configuration and procurement.
• Troubleshoot issues affecting ERP functionality; provide first-line user support.
• Plan, develop and deliver training sessions to improve user proficiency and adoption.
• Document system processes and user guides; consolidate user feedback to improve usability.
• Ensure ERP compliance with internal policies and data protection regulations.
• Collaborate with department heads to tailor ERP modules to business needs and policy.
• Promote adoption of system-driven processes, real-time data usage and change communication.

Skills

ERP configuration experience

Vendor liaison

Training delivery

Cross-functional collaboration

Education

IT/CS/Engineering degree

Tools

Epicor

SAP

Microsoft Dynamics

Job description

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Maxter Glove Manufacturing – Meru, Selangor

Responsible for managing, maintaining, and optimizing the enterprise resource planning (ERP) system to support the organization's business processes and also involves ensuring system reliability, and providing technical support to users to facilitate seamless ERP operations.

Key Responsibilities:

1. To configure and maintain ERP software system as well as managing user accounts, roles, permissions and security accessibility level.

2. To liaise with software vendors and implementor on ERP configuration and procurement aligned with business requirements.

3. To address troubleshoot any issues affecting ERP functionality and provide first-line support to end-users addressing inquiries and resolving system problems.

4. To plan, develop and deliver training sessions to improve user proficiency and system adoption.

5. To document system processes and user guide manual beside consolidate user feedback to enhance ERP usability.

6. Ensure ERP compliance with internal policies and relevant data protection regulations.

7. To collaborate with department heads to customize ERP modules to meet specific business needs, internal policies compliance and relevant data protection regulations.

8. To promote the adoption of system-driven processes, real-time data usage, and communication on system changes or upgrading

Qualifications:

1. Bachelor’s degree or Diploma in Information Technology, Computer Science, Engineering, Business Administration or other relevant academic fields.

2. Proven experience configuring, maintaining, and optimizing ERP systems (Epicor, SAP, Microsoft Dynamics, etc.) across manufacturing, finance, and procurement functions

3. Effective communication with experience delivering user training, creating SOPs, and addressing user feedback to improve ERP usability

4. Adept at collaborating with cross-functional teams to tailor ERP modules to specific business needs and drive adoption

5. Familiar with vendor coordination for ERP-related software procurement and configuration

6. Knowledge of ERP operation conceptual and system configurations as well as excellent problem-solving and analytical skills.