[Hybrid] Payroll Associate - HK Support

TMF Administrative Services Malaysia Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Life insurance

Medical and Dental coverage

Free language courses

13th month salary

Discretionary Bonus

Flexible benefits in cash allowance

Hybrid working arrangement

Annual leave

Birthday leave

Study and examination leave

Job summary

TMF Group is seeking an Associate to join the HR & Payroll Services Team in Malaysia. You will handle end-to-end payroll, input data, run monthly calculations, manage employee benefits, and ensure timely fund requests and authoritative statutory submissions.

The role requires a degree in HRM/Business and 1–2 years of HR/payroll experience, with fluency in English and Chinese and strong MS Office skills. Hybrid work arrangement offered with career development opportunities.

Qualifications

• Bachelor's degree required in HRM/Accounting/Business or related.
• 1–2 years of HR/payroll experience in payroll outsourcing preferred.
• Experience handling client escalations and problem solving.
• Good command of English and Chinese.

Responsibilities

• Create and maintain each Client file (filing folders, work instruction, payroll calendar, trusted source).
• Perform End to End payroll with medium complexity: input data in payroll system, monthly payroll calculations, final payments, and employee benefits administration.
• Monitor fund requests and receipts by deadlines; prepare cash summaries.
• Conduct statutory submissions: Employer’s Tax Return and Monthly Pension submission.
• Adhere to ISAE 3402/OSPAR/ISO27001 standards.
• Ensure accurate and timely client invoicing.
• Perform other duties as assigned.

Skills

English language

Chinese language

Microsoft Office

Detail-oriented

Numerical accuracy

HR/Payroll knowledge

Education

Bachelor's degree in HRM / Mathematics / Accounting / Business

Tools

Payroll software

Job description

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world.

We are a key part of our clients’ governance, providing the accounting, tax, payroll, fund administration and legal entity management services essential to their success. With more than 11,000 experts in 125 offices across 87 jurisdictions covering 92% of world GDP and 95% of FDI inflow, we make sure operational compliance is maintained worldwide. Our global service model and technology platform put our clients in control of their portfolio of entities and locations.

We serve corporates, financial institutions, asset managers, private equity and real estate investors, and family offices. Our clients include the majority of the Fortune Global 500, FTSE 100 and top 300 private equity firms.

TMF Group – we make a complex world simple.

Both TMF Malaysia and TMF Hong Kong is certified by “Great Place to Work” for the 2 consecutive years. TMF Hong Kong is recognized at the 2024 Best Workplaces in Greater China Awards! A certified company is an organization that offers a work experience with global standards and, therefore, is considered a great place to work for its employees.

TMF Group certified with Global ISO27001, ISAE3402 and with business continuity programs.

TMF Group recognised by Everest Group, an independent research firm, as a Payroll Outsourcing ‘Leader’ in its report Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2024.

Named as a ´Leader´ for the 7 consecutive year, for our market adoption, value delivery, technology and service capabilities.

TMF Group has been recognised for the 4 consecutive year as a ‘Leader’ and for the first year as an ‘Innovator’ in the Multi-Country Capability, Digital Payroll Capability and Extended Services Capability 2024 categories in the 2024 NEAT Analysis: Payroll Services by NelsonHall, a leading IT and business process services analyst and advisory firm.

TMF Group is currently looking for Associate to join our HR & Payroll Services Team.

What You'll Do:

Create and maintain each Client file which may include filing folders, work instruction, payroll calendar, trusted source, etc.

Performs End to End payroll with medium complexity, including:

data input in payroll system

data input in payroll system

monthly payroll calculations,

final payment calculation,

employee benefits administration (leave, claims, etc.),

monitoring fund request and receipt by deadlines,

cash summary.

Perform statutory submissions: Preparation of Employer’s Tax Return and Monthly Pension submission.

Adherence to ISAE 3402 / OSPAR / ISO 27001 standards.

Ensure client are invoiced correctly and timely.

Perform other duties as assigned.

What You Have:

Possess a bachelor's degree in any field of study preferably in HRM, Mathematics, Accounting or Business-related discipline.

Minimum 1 - 2 years of experience in HR/ Payroll in payroll outsourcing company. No relevant experience will not be considered.

Has experience handling client escalations, complaints & problem solving.

Good command of written and spoken English and Chinese

Advanced Proficiency with Microsoft Office.

Detail-minded and numerical sensitive person

Fresh Graduate with professional firm intern experience in Payroll / Audit will be considered.

What You'll Enjoy:

13th month salary + Discretionary Bonus

Flexible Benefits in Cash Allowance

Flexible working time

Hybrid working arrangement

Life insurance, Medical and Dental coverage

Continuous development from TMF Business Academy

Free language courses

Annual Leave, Birthday Leave, Study and Examination Leave

What's in it for you

Learning opportunities: you will work with highly experienced colleagues who are ready to share their knowledge and will receive the opportunity to work on diverse and complex client requests. You will also be able to apply for and be supported for training.

Value-driven work environment: you can expect integrity and respect from all your colleagues and your leadership team. Work with colleagues and clients around the world on interesting and challenging work.

Teamwork: an environment where we learn from our mistakes and work together to improve our processes continuously. A no-blame culture where teamwork is important valued and lived daily.

Ambition: You’ll be helping us to make the world a simpler place to do business for our clients. TMF is a growing company in which we constantly look for the next opportunity and where all ideas are welcome.

Clear career path: Associate > Senior Associate > Executive > Senior Executive > Team Lead > Assistant Manager > Manager > Senior Manager > Associate Director > Director = Head of Department

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of payroll experience do you have?
• How many years' experience do you have in Human Resources (HR)?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

Professional Services More than 10,000 employees

With over 13,000 colleagues in more than 125 offices across 87 jurisdictions, all working to the same high standards of service and security, we provide our clients with local expertise where it is needed most. Our locations cover 92% of world GDP and 95% of FDI inflow.

We are a key part of our clients’ governance, providing the accounting, tax, payroll, fund administration and legal entity management services essential to their success. We make sure rules are followed, reputations protected and operational compliance maintained.

With over 13,000 colleagues in more than 125 offices across 87 jurisdictions, all working to the same high standards of service and security, we provide our clients with local expertise where it is needed most. Our locations cover 92% of world GDP and 95% of FDI inflow.

We are a key part of our clients’ governance, providing the accounting, tax, payroll, fund administration and legal entity management services essential to their success. We make sure rules are followed, reputations protected and operational compliance maintained.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

Researching careers? Find all the information and tips you need on career advice.