Hybrid: Korean-Speaking Customer Accounts Specialist

Hewlett Packard Enterprise; Petaling Jaya; Hybrid; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise in Malaysia is hiring a Customer Account Specialist (Korean Speaking) for a hybrid role requiring an average of 2 days per week in an HPE office. You will deliver customer experiences through multiple channels, manage collections-related tasks, and collaborate with internal teams to support customers.

The role emphasizes strong Korean and English communication, relationship building, and proactive problem solving in a dynamic environment.

Qualifications

• Korean language fluency is required.
• Strong communication and negotiation skills are essential.
• Experience in customer-facing roles is preferred.

Responsibilities

• Handle customer service requests via email, phone, post, or customer portal.
• Build and maintain relationships including higher management within customers’ organizations.
• Demonstrate understanding of customer infrastructure, processes, and key contacts.
• Support Total Customer Experience across lifecycle processes.
• Collaborate with team members and may act as team/project leader on moderately complex tasks.

Skills

Korean language

English language

Customer service

Job description

Hewlett Packard Enterprise in Malaysia is hiring a Customer Account Specialist (Korean Speaking) for a hybrid role requiring an average of 2 days per week in an HPE office. You will deliver customer experiences through multiple channels, manage collections-related tasks, and collaborate with internal teams to support customers.

The role emphasizes strong Korean and English communication, relationship building, and proactive problem solving in a dynamic environment.