Hybrid Change Leader - Transformation & Delivery

HSBC; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

HSBC is seeking a Change Manager in Kuala Lumpur to lead end-to-end change initiatives within the Global Chief Operating Office Transformation Services. The role focuses on governance, business analysis, and strategic delivery across banking operations.

Ideal candidates have 5+ years in change projects, strong stakeholder engagement, and proficiency with PowerPoint and Excel for business cases and updates. Hybrid work arrangement and HSBC context apply.

Qualifications

• 5+ years in change environments across strategy, design and delivery.
• Banking industry experience and understanding of HSBC contexts.
• Proven stakeholder management and executive communication capability.

Responsibilities

• Lead end-to-end change initiatives, aligning outcomes with group strategy.
• Articulate business cases, operating models and governance for programmes.
• Monitor plans, escalate risks, and manage RAID with clear updates.
• Design requirements, perform impact analysis and validate with stakeholders.
• Deliver at pace while maintaining team morale and delivery velocity.

Skills

Stakeholder management

Change management

Business analysis

PowerPoint

Excel

Project governance

Risk assessment

Tools

PowerPoint

Excel

PM tools

Job description

HSBC is seeking a Change Manager in Kuala Lumpur to lead end-to-end change initiatives within the Global Chief Operating Office Transformation Services. The role focuses on governance, business analysis, and strategic delivery across banking operations.

Ideal candidates have 5+ years in change projects, strong stakeholder engagement, and proficiency with PowerPoint and Excel for business cases and updates. Hybrid work arrangement and HSBC context apply.