Global Strategic Program Lead - Transformation & Change

Citibank (Switzerland) AG; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Citi is seeking an INTL Strategic Program Manager in Kuala Lumpur to support delivery, governance and execution of cross-functional strategic initiatives across 93 presence countries, focusing on transformation, growth and regulatory change.

The role coordinates with Cluster and Country Business Execution heads and partners to manage planning, dependencies and risks, steering programs through lifecycle with a rigorous governance model.

Qualifications

• 7+ years of program management/change delivery experience
• 5+ years in banking/financial services
• Experience with cross-functional/business delivery
• Experience running regulatory-driven programs
• Knowledge of Citi's products/services is advantageous
• Bachelor degree; Master desirable

Responsibilities

• Lead or support cross-functional projects through full lifecycle and ensure on-time delivery
• Create and maintain high-level roadmap with senior program managers
• Coordinate detailed project plans and sign-off of deliverables
• Implement governance model aligned with Citi requirements
• Produce materials for working groups and regulator discussions
• Provide regular governance updates and manage risks/escalations
• Remove impediments with sponsors and steering committees
• Interface with 2nd/3rd Line-of-Defence to align evidence with expectations
• Capture lessons learned and evolve PM practices
• Maintain program artefacts like plan, roadmap, milestones, RAID log and metrics

Skills

Program management

Stakeholder management

Regulatory programs

Cross-functional delivery

Change management

Communication

Strategic thinking

Education

Bachelor's degree

Master's degree desirable

Job description

Citi is seeking an INTL Strategic Program Manager in Kuala Lumpur to support delivery, governance and execution of cross-functional strategic initiatives across 93 presence countries, focusing on transformation, growth and regulatory change.

The role coordinates with Cluster and Country Business Execution heads and partners to manage planning, dependencies and risks, steering programs through lifecycle with a rigorous governance model.